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What is Dialpad Connect?
Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
Down
1
Since last award
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 96%
- Negotiation and Contract:
- 94%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 95%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialpad Connect?
Pros
- Enables Productivity
- Efficient Service
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Instant Messaging
Video Conferencing
File Transfer
Audio Conferencing Call in Bridge
Audio Controls
Keyboard Mouse Control
Facilitator Functions
Virtual Whiteboard
Screen Share
Application Share
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Vendor Support
Also Featured in...
Dialpad Connect Reviews
Winni H.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2020
Reliable, practical with excellent functions
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
1. Absolutely flawless audio and video. 2. Practical integrations that make it easy to join a meeting. 3. Better feeling of telepresence.
What is your favorite aspect of this product?
1. Be able to express yourself and make yourself feel despite the distance. 2. Achieve fluid and effective communication beyond borders. 3. Achieve my goals. 4. Each Uberconference function provides a comfortable meeting
What do you dislike most about this product?
Very wide band although without that I would not get high quality meetings
What recommendations would you give to someone considering this product?
I recommend using this wonderful tool, it is very accessible and easy to use. Offers the opportunity to continue working or studying from home
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
Alonso C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2020
Ideal and flexible for conferences
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
Deep integration with Google and Google Voice plus a deep iPhone application. I love that you record the calls and can share the recording.
What is your favorite aspect of this product?
The interface is simple to navigate and easily accessible. You can connect with people internationally through the website. Screen sharing works perfectly even with multiple participants. Live chat is also a very interesting feature so that we can share the content that we have.
What do you dislike most about this product?
The limitations on the free account are a pain, but understandable.
What recommendations would you give to someone considering this product?
A safe and secure video conferencing platform to talk to clients and their team, use UberConference. You can show presentations and share files with the click of a button.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Consultant
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jul 2020
Never disappoint with video conferencing
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
