What is Dayforce?
Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
97 Plan to Renew
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dayforce?
Pros
- Respectful
- Enables Productivity
- Security Protects
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Time and Attendance
Employee Record
Benefits Administration
Compensation Management
Talent Acquisition
Learning and Development
Workforce Planning
Performance Management
Position Management
Talent Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Ease of Implementation
Also Featured in...
Workforce Management - Enterprise
Translation missing: en.product_page.ratings.score 8.3
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Talent Management
Translation missing: en.product_page.ratings.score 8.3
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Payroll
Translation missing: en.product_page.ratings.score 8.2
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Benefits Administration
Translation missing: en.product_page.ratings.score 8.1
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Dayforce Reviews
Amy N.
- Role: Human Resources
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2022
Easy to use, single system of record
Likeliness to Recommend
What differentiates Dayforce from other similar products?
flexibility and transparency
What is your favorite aspect of this product?
the flexibility to support the product internally without a large team
What do you dislike most about this product?
The ad hoc reporting tool is weak
What recommendations would you give to someone considering this product?
It is a solid system, but you will need a BI tool to assist with reporting
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jennifer P.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Oct 2022
Always Improving and Changing
Likeliness to Recommend
What differentiates Dayforce from other similar products?
Dayforce is an all in one solution, and as time goes on the different modules interact with each other better and better. The employee experience is one of the best- it is engaging and easy to use even for the most un-tech savvy staff.
What is your favorite aspect of this product?
I love how everything is in one place, and after a learning curve, it is easily managed. I love how they keep adding features and functionality. Benefits administration, and Open Enrollment specifically are very easy to use on both the administrative side and the employee side.
What do you dislike most about this product?
Support could use some work. TIckets will sometimes sit for long periods of time with no activity, and in some cases quite a lot of time is wasted on Zoom calls explaining and re-explaining the same issue over and over. Some issues that should be easy fixes for support are often referred to billable projects.
What recommendations would you give to someone considering this product?
Ceridian needs to hire more support staff so they are not stretched so thin. They should also make their defect list available to customers. Time is wasted opening tickets, and having support research tickets for sometimes weeks to find out that the issue was already a known bug. Ceridian also needs to make the gender field configurable as many states/countries recognize non-binary as a legal gender.
Pros
- Security Protects
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Under Delivered
- Less Efficient Service
- Wastes Time
Lisa W.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2022
Great having one complete HRIS system!
Likeliness to Recommend
What differentiates Dayforce from other similar products?
Great having one complete HRIS system! Tax filing and ACA processing is managed by Ceridian in the US & Canada and not outsourced.
What is your favorite aspect of this product?
Ease of use, access to customer service, access to self help guides, access to training.
What do you dislike most about this product?
I can't think of anything.
What recommendations would you give to someone considering this product?
Be prepared going into implementation. Have a solid project manager that will keep your team on track with meetings, Dayforce planning, training, deliverables, etc. Plan to backfill a resource so your primary team can focus on the project.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
