What is Dayforce?
Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
97 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dayforce?
Pros
- Respectful
- Enables Productivity
- Acts with Integrity
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Planning & Forecasting
Payroll Administration
Employee Record
Self-Service Applicant Portal
Scheduling
Compensation Management
Time and Attendance
Benefits Administration
Workforce Planning
Performance Management
Talent Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Ease of Implementation
Ease of Data Integration
Also Featured in...
Talent Management
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Workforce Management - Enterprise
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Benefits Administration
Translation missing: en.product_page.ratings.score 8.3
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Payroll
Translation missing: en.product_page.ratings.score 8.3
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Dayforce Reviews
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Feb 2024
Great customization available.
Likeliness to Recommend
Pros
- Acts with Integrity
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Less Effective Service
- Vendor Friendly Policies
Sylvia H.
- Role: Human Resources
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Jan 2024
Disappointing experience, poor service, glitchy
Likeliness to Recommend
What differentiates Dayforce from other similar products?
This system has more features than our previous vendor but implementation was long and nightmarish. Poor customer service after you go live, sales way over-promised, they charge extra for everything. Constantly having to open support tickets to address ongoing problems, quarterly 941s have had errors every single quarter, timekeeping system goes haywire occasionally and is unreliable.
What is your favorite aspect of this product?
Recruiting system
What do you dislike most about this product?
terrible customer service, no dedicated account manager, very complicated and is not user friendly at all
What recommendations would you give to someone considering this product?
Plan to budget for a lot of extras. they charge for the simplest changes or support.
Pros
- Unique Features
- Respectful
- Security Protects
Cons
- Less Efficient Service
- Less Effective Service
- Less Caring
- Role: Finance
- Industry: Agriculture
- Involvement: End User of Application
Submitted Jan 2024
Dayforce Review
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
