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Dayforce Logo Award Winner Product Badge
Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.4 /10
CX Score
8.3 /10
Dayforce
8.4 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative
13% Neutral
85% Positive

Pros

  • Respectful
  • Enables Productivity
  • Security Protects
  • Acts with Integrity

Feature Ratings

Average 82

Payroll Administration

87

Time and Attendance

84

Employee Record

84

Benefits Administration

84

Compensation Management

82

Talent Acquisition

81

Learning and Development

81

Workforce Planning

81

Performance Management

81

Position Management

80

Talent Management

79

Vendor Capability Ratings

Average 77

Breadth of Features

82

Business Value Created

82

Quality of Features

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Ease of Customization

77

Ease of IT Administration

76

Availability and Quality of Training

76

Vendor Support

75

Ease of Data Integration

75

Ease of Implementation

70

Dayforce Reviews

Brooke C.

  • Role: C-Level
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Great Product but Very Advanced to Use

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

This is a highly customizable product while many other products are "cookie cutter" and come as they are. The great thing about this product is that it can be customized to fit your specific organization's needs. The application is easy to use and the setup is better compared to other applications.

What is your favorite aspect of this product?

I like the way the pay groups are separated from a payroll perspective. The separation of the groups by pay period makes it easier to use for payroll processing.

What do you dislike most about this product?

I dislike the lack of customer support and the time it takes to get issues resolved.

What recommendations would you give to someone considering this product?

I would recommend that if you use this product you be aware that you will need an internal team to implement this product. You will not receive hand holding help from Ceridian to get this implemented correctly and will need to rely on an internal team to get this done. If you are able to implement with a team, this product is great to use.

Pros

  • Unique Features
  • Performance Enhancing
  • Enables Productivity
  • Acts with Integrity

Cons

  • Less Effective Service

Randi P.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

I truly feel Ceridian listens to their customer

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

They try to accomodate all customer needs.

What is your favorite aspect of this product?

Continuous payroll calculation.

What do you dislike most about this product?

The process of implementation is grueling.

What recommendations would you give to someone considering this product?

Have a team to assist in implementation.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Emily T.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Easily customizable.

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

Haven't used other HRIS systems.

What is your favorite aspect of this product?

Compensation.

What do you dislike most about this product?

Upgrades sometimes "break" features that never had issues in the first place.

What recommendations would you give to someone considering this product?

Do your research.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

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