What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
99 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Resource Management
Planning and Scheduling
Workflow Management
Reporting
Time & Expense Tracking
Hierarchical Task Management
Dependency and Milestone Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Vendor Support
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Confluence Reviews
katie w.
- Role: Finance
- Industry: Transportation
- Involvement: End User of Application
Submitted May 2022
Unbelievably efficient with project collaboration.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Valuable tool with organizing project and for document collaboration. Amazingly efficient to record progress of our project. Effective with task planning and assignment. Cloud based with no installation required for it's online.
What is your favorite aspect of this product?
Amazing how it's easy to access since it's online. Reliable to track the progress of our project. Unbelievably effective with team collaboration. Convenient with task prioritization.
What do you dislike most about this product?
It's a great platform with effectiveness for project planning.
What recommendations would you give to someone considering this product?
Unbelievably happy with it's convenience with project planning. Super impressive with Intergration with third party application. Incredible with document collaboration and file sharing. Terrific with templates which are awesome and easy to implement.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Airton O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Content and workflow management.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Teams can collaborate on projects, set deadlines, and track each other using Confluence. Search engines, page archiving, and hierarchical page trees are simplified. To make the information more alive, you can use themes and personalize them with your own touches, such as GIFs, photos and videos. With popular programs and platforms like Jira, Team Calendars, and Trello, you can power Pages.
What is your favorite aspect of this product?
I like Confluence has great capabilities to: Deploy on-premises and in the cloud. Employees can write content, meeting notes, product specifications, and research reports using the editing tool. Allows you to go to documents and comment on them. In one place, you can publish, organize and access company information. Content editing options are available. Images and videos can be added to documents, text can be organized in blocks or tables, and critical comments can be highlighted.
What do you dislike most about this product?
Confluence is expensive for small businesses.
What recommendations would you give to someone considering this product?
For the following, I recommend Confluence: To create pages, collaborate with team members, and keep track of all your tasks in one place. You can create a knowledge base and use it to provide customers with quick answers and automate the processes behind all project plans.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ilana S.
- Role: Consultant
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
Easy to use but not very fancy
Likeliness to Recommend
What differentiates Confluence from other similar products?
It makes communication between different teams seamless. Passing knowledge along is incredibly easy.
What is your favorite aspect of this product?
How I can find information from all around the company in one place.
What do you dislike most about this product?
I dislike how few features Confluence has, its very bare bones from my perspective.
What recommendations would you give to someone considering this product?
Make sure you need it before you get it, I think workfront is better honestly.
Pros
- Effective Service
- Acts with Integrity
- Appreciates Incumbent Status
- Helps Innovate
Cons
- Wastes Time
- Less Efficient Service
- Less Generous
