What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role-Based Access
Workflow and Approval Management
Multiple File Type Support
Version Control
Cataloging
Configurable Knowledge Repository
Intelligent Search
Rich Text Editor
API Integration
Reporting and Analytics
Multi-Language Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Document Management
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Confluence Reviews
Yeni O.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Sep 2024
Reliable knowledge management software.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Amongst the standout quality of Confluence is the synchronization that exists between this software and Jira, Since Jira is the first project management software of choice at my department. Connecting Confluence with Jira, enables my department to map project requirements and objectives domiciled on Confluence to our day to day project work on Jira. Allowing for better visualizations for departmental projects.
What is your favorite aspect of this product?
One of my major goals as a product designer when adopting software tools is how easy it is for my teammates to be able to use a software quickly, otherwise known as learning curve. From department-wide experience, we've had cases where new teammates were able to get to work using Confluence at a basic level, almost from their first attempt of using this tool. Confluence's adaptation of visual data representations across its interface is a lovable aspect of my experience with this software tool. This visual data representation approach makes it more intuitive for users to find their way across Confluence.
What do you dislike most about this product?
The biggest criticism I have towards Confluence is that it is not a full fledged project management tool for software development projects. It lacks critical tools for tracking bugs, or managing the full development cycle for software projects. Therefore, within the context of my department at work, we utilize Confluence strictly for knowledge management of departmental-wide software projects.
What recommendations would you give to someone considering this product?
I will advice would-be users to pair Confluence with Jira, since this has been the adopted option at my company.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Lakshmi S.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Good Knowledge base platform
Likeliness to Recommend
What differentiates Confluence from other similar products?
Friendly user Interface, Version Control, Collaboration with Third-party apps. Role based access along with Collaboration with teams.
What is your favorite aspect of this product?
Independent spaces for employees and teams, pre-loaded templates, Real time collaboration and @ notifications making easy to work
What do you dislike most about this product?
I don't think I dislike confluence. compared to other apps confluence is great in UI and collaboration.
What recommendations would you give to someone considering this product?
Great choice if your looking for documenting the Process, Knowledge sharing across the teams, or company wide. A centralised Knowledge sharing platform.
Pros
- Saves Time
- Security Protects
- Helps Innovate
- Continually Improving Product
Sravan Kumar K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Easy to document and share
Likeliness to Recommend
What differentiates Confluence from other similar products?
integration with Jira and other third-party apps. space-based control and version control in case of restoration.
What is your favorite aspect of this product?
Integration with third-party apps makes our job easier.
What do you dislike most about this product?
Nothing i dislike
What recommendations would you give to someone considering this product?
if you are looking for a tool to document and store in different spaces for the different teams, go for confluence. it has the best version control in case of mistakes.
Pros
- Saves Time
- Helps Innovate
- Reliable
- Performance Enhancing