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Atlassian

Confluence

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Confluence
9.0 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


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Awards & Recognition

Confluence won the following awards in the Project Management - Enterprise category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Collaboration

90

Document Management

90

Resource Management

86

Planning and Scheduling

86

Workflow Management

86

Reporting

86

Time & Expense Tracking

85

Hierarchical Task Management

85

Dependency and Milestone Tracking

84

Budget Management

83

Mobile Access

81

Vendor Capability Ratings

Average 85

Quality of Features

87

Business Value Created

86

Ease of IT Administration

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of Data Integration

85

Usability and Intuitiveness

85

Ease of Implementation

84

Ease of Customization

84

Availability and Quality of Training

82

Vendor Support

82

Confluence Reviews

Vivek k.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

ideal for documentation and collaboration.

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

confluence organizes cross-team documentation well.

What is your favorite aspect of this product?

centralized project papers make it easier for people to work together and keep track of documents. real-time editing and interaction with jira make work easier.

What do you dislike most about this product?

larger documents with many photos and links delay performance, making sophisticated project management difficult.

What recommendations would you give to someone considering this product?

ideal for atlassian jira-using documentation and project tracking teams.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Otilde R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Trend Searching and Analysis for Creators

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

Project management stands out in Confluence, but there is a need for friendly graphic interfaces in comparison with the amounts of data processed. Since the report suggests that all the team members need to engage in the process of analyzing data, then it only makes sense to make this process smoother to ensure everyone gains something out of the process.

What is your favorite aspect of this product?

Presumably, by presenting an integrated perspective on all design projects, it becomes easier to determine which ones stand the greatest chance of success and should therefore receive further investment. These allow us to evaluate multiple projects simultaneously, considering factors such as resource availability, project priority, and potential ROI.

What do you dislike most about this product?

​I have come to realize that engaging project management at Confluence has completely changed the way I handle resources in design projects.

What recommendations would you give to someone considering this product?

This claim has been made possible by the fact that the software allows history of projects to be processed and compared with the current resources, meaning that projects can be planned effectively with right resources for a certain project, and everyone has a balanced workload. This approach has benefited our team through enhancing effectiveness in delivering design projects while at the same time making design projects more likely to succeed by identifying and prioritizing the best prospects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Deepti Y.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Totally Satisfying and easy to use

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

It is easy to use its mobile accessibility is too useful which help in maintaining all task aligned easily.

What is your favorite aspect of this product?

Its mobile accessibility feature

What do you dislike most about this product?

Costing Part

What recommendations would you give to someone considering this product?

Its Centralized repository feature make it very unique and with it task management made too easy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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