What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Respectful
- Helps Innovate
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Editor Functions
Version Control
Publication Workflow
Searchability
Metrics and Reporting
Check Out Check in
Indexing and Classification
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of IT Administration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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Knowledge Management
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Confluence Reviews
Abhiraj B.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2024
One Stop Solution for Preserving Documentation
Likeliness to Recommend
What differentiates Confluence from other similar products?
Its single page representation of all Your Documents in one place sets it apart
What is your favorite aspect of this product?
The Ease of Use is just out of this world. I never felt this was a new software when i first used it.
What do you dislike most about this product?
Not At the Moment.
What recommendations would you give to someone considering this product?
Its the Best solution one can get, absolutely Go for it without any doubt.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rebecca S.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Jun 2024
Great features!
Likeliness to Recommend
What differentiates Confluence from other similar products?
The ease of use for document tracking and sharing.
What is your favorite aspect of this product?
Brings the whole team together in a way to track ideas and edits.
What do you dislike most about this product?
Sometimes getting a new person access seems cumbersome.
What recommendations would you give to someone considering this product?
Confluence is very user friendly. I would compare it to SharePoint, but you don't need the MS suite to use confluence.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Marc M.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2024
Fantastic program for documentation.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Its seamless integration with Jira sets it apart from competing solutions.
What is your favorite aspect of this product?
The user interface is straightforward and easy to use, and it offers possibilities to change themes and integrate with other Atlassian products, such as Jira.
What do you dislike most about this product?
I find the directory structure of Confluence to be the most annoying feature when it comes to listing down documents. In contrast to other documentation options, such as clickup, it is not well-organized and difficult to navigate.
What recommendations would you give to someone considering this product?
Because of its user-friendliness, daily quick results, and extensive personalization possibilities, I recommend this tool. Keeping tabs on and organizing updates is a breeze.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Saves Time