What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Enables Productivity
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Resource Management
Planning and Scheduling
Reporting
Workflow Management
Time & Expense Tracking
Hierarchical Task Management
Dependency and Milestone Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Vendor Support
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Confluence Reviews
Gabriel F.
- Role: Sales Marketing
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Sep 2024
it goes without saying that such a tool is simply
Likeliness to Recommend
What differentiates Confluence from other similar products?
The key difference of Confluence is that it can be used to generate and distribute documentation with others. We should be able to work on creating, editing, as well as reviewing documents with our colleagues, and this has enhanced our working efficiency significantly.
What is your favorite aspect of this product?
It gives me great joy to write in Confluence because of the vast ways it allows me to tailor the platform. This saves me and my team time to work with, because I have the ability customize it to our project and team, meaning everything is in one place and I don’t have to jump between different applications!
What do you dislike most about this product?
But there is one thing which I don’t like in Confluence – it can be quite confusing for those who use different tools, but not this type. However, one need some practice and requires some time constantly, to become familiar with the operations of the device.
What recommendations would you give to someone considering this product?
All in all, I would recommend Confluence to any team which is in a constant search of project managing tool. It also has Collaboration, Customization, Efficiency and Information Management features that are very useful in any company.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Maria Andrea S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Increases Team Collaboration Potential
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence stands out for its ability to connect dispersed knowledge across the organization, its integration with other tools in the Atlassian suite, such as Jira and Trello, and its document change tracking and review functionality. In our organization, we use Atlassian Confluence to foster cross-team collaboration and centralize content creation and management.
What is your favorite aspect of this product?
I like it because it allows the creation of documents, tables, charts, graphs, mind maps, among others, all in one place. The software addresses the business problems of miscommunication and information sharing by allowing users to create, organize and share content in real time.
What do you dislike most about this product?
The interface can be overwhelming for new users, and there may be some performance issues with the software in certain circumstances.
What recommendations would you give to someone considering this product?
While Atlassian Confluence is best suited for specific scenarios, we believe Atlassian Confluence is suitable for teams that need to centralize information and foster real-time collaboration
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Surendar P.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2024
Easy to use and fantastic product with features.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is the product which is mainly used for Document integration and project tracking and maintaining document. It's ease of use and integration helps to collaborate with other software such as Jira and all. It's user friendly environment and easy to use makes it proper user friendly.
What is your favorite aspect of this product?
User friendly and ease to use makes it best project and its features for Document creation and management.
What do you dislike most about this product?
Nothing trust me I am truelly in love with confluence
What recommendations would you give to someone considering this product?
I would say confluence is worth it and making great progress into the competitive market please go and use this product for your project management and tracking.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity