What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Performance Enhancing
- Enables Productivity
- Reliable
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Planning and Scheduling
Resource Management
Time & Expense Tracking
Reporting
Hierarchical Task Management
Budget Management
Dependency and Milestone Tracking
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Ease of Customization
Vendor Support
Availability and Quality of Training
Also Featured in...
Confluence Reviews
David T.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2026
Instant Chat Service by 'ZOOM' !
Likeliness to Recommend
What differentiates Confluence from other similar products?
The thing that differentiates Zoom chat from other similar products is its really good and fast responsiveness and easy to send messages within our organization, which is a game changer for us for sure. apart from that, it is easy to learn and deploy in our current environment as it has a clear and concise setup and functionality.
What is your favorite aspect of this product?
My favorite Aspect of Using Zoom Chat is that it has a very good DB manager which makes sure data is safe and secure within the application as it comes with the surety of the Zoom team. They make sure we are safe and there is not security breach for the data. also the user interfasce is something that i love the most about it. We have been using the solution for last 4 years and i feel it has right implemented solutioning, which is making our job easy .
What do you dislike most about this product?
There is nothing to Dislike about as they are a really good a straightforward solution
What recommendations would you give to someone considering this product?
Anyone who is looking for a trusted solution should definately conside them once.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Anamika M.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2026
A Project Manager’s Perspective on Confluence
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence stands out because it seamlessly combines documentation with real-time collaboration and tight Jira integration. It feels purpose-built for project teams who need structure, traceability, and teamwork in one place.
What is your favorite aspect of this product?
My favorite aspect is having all project knowledge in one centralized, searchable space. It makes collaboration smoother and prevents information from getting lost.
What do you dislike most about this product?
What I dislike most is that advanced task management and reporting require integrations with other tools
What recommendations would you give to someone considering this product?
I recommend it to teams that prioritize documentation and collaboration, especially if they already use Jira.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abhishek G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2025
Makes Documentation Organized and Effortless
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence stands out because it integrates deeply with Jira and other Atlassian tools, making it perfect for technical and project teams. It provides a clean, structured way to organize documents at scale with page hierarchies, permissions, and version control. Confluence is also strong in enterprise security, collaboration features, and offers many plugins to customize workflows.
What is your favorite aspect of this product?
My favorite aspect of Confluence is how seamlessly it integrates with Jira, allowing documentation and project work to stay perfectly connected. This saves time, reduces confusion, and keeps teams aligned.
What do you dislike most about this product?
What I dislike most about Confluence is that the interface can feel slow and complicated at times, making it harder to quickly find or edit information.
What recommendations would you give to someone considering this product?
If you're considering Confluence, make sure your team is ready to use its structure and integrate it with tools like Jira. It works best for organized, growing teams, so invest a little time in setting up spaces and permissions properly—then it becomes a very powerful documentation hub.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
