This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

Filter By

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Nicholas M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

ClickUp simple solution

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Embedded views, unlike Asana, ClickUp allows you to insert a view from other applications, such as Airtable. See your work in a different light.

What is your favorite aspect of this product?

With ClickUp I enjoy being able to add as many types of views as I want to any project. Example, be able to use: List, Board (Kanban view), Calendar, Box Timeline, Gantt, Activity, Mind map.

What do you dislike most about this product?

I like ClickUp, it allows me to build things my way.

What recommendations would you give to someone considering this product?

ClickUp has its own method for organizing tasks and projects. It takes into account the individual productivity styles of your teams, so your team can work in the way that suits them best. Built-in reporting and analysis capabilities increase productivity and help keep your team on track.

Pros

  • Effective Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Mario P.

  • Role: Operations
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Best in class

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

It has it all. Clickup is constantly defining new features with incredible speed - hard to keep up. It as all the others have (Trello, Asan, etc) and much more.

What is your favorite aspect of this product?

Easy to use very intuitive - very flexible to build - you can create thousands of different layouts to manage your projects and all with incredible easiness.

What do you dislike most about this product?

nothing really

What recommendations would you give to someone considering this product?

This is the Ferrari of agile project management - if you just need something simpler and easier to implement and manage, should go to Trello or MeisterTask

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Angelo S.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Great product, but a big learning curve

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

ClickUp provides a lot of features in a free package. It really is an unbelievable platform with many, many functions, features and customizations. It allows for team collaboration, document management, and scheduling, all at a very high level.

What is your favorite aspect of this product?

Its ability to be fully customized is probably its biggest selling point and probably my favorite part of the platform. It allows you the ability to make ClickUp work for you instead of working for ClickUp. I also really love that they continually add to the product and enhance its feature list.

What do you dislike most about this product?

The learning curve. This is a very large program and in order to really maximize its usage, you would have to really work with it for a long time. I find it hard to explain its use to our clients when we need direct feedback/document gathering. We use ClickUp internally, but use another platform for client interaction as ClickUp can be very intimidating at first, especially if you have no experience in the project management field.

What recommendations would you give to someone considering this product?

Make sure that you read as much about it as you can and watch tutorial videos. It is a robust, powerful platform that can become overwhelming. It is a great platform and they are always making it better, but it sometimes feel like it can swallow you whole.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Caring

Most Popular ClickUp Comparisons