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ClickUp

ClickUp

Composite Score
8.4 /10
CX Score
8.6 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

96 Likeliness to Recommend

90 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 88

Vendor Capability Ratings

Average 89

ClickUp Reviews

Sarah L.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use product!

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Easy of use and ability to share

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Date changes with dependencies

What recommendations would you give to someone considering this product?

Would be great for software development

Pros

  • Reliable
  • Enables Productivity
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Commodity Features

Manokh H.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

It is a very good product.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp is unique because it brings everything—task management, time tracking, goal setting, and team communication—together in one place, so you don’t need to juggle multiple tools. It’s also incredibly flexible, allowing you to set up workflows and views like lists, boards, Gantt charts, or calendars to match your style of working. With affordable pricing and a solid free plan, it’s a practical choice for teams big and small looking to streamline their work.

What is your favorite aspect of this product?

What I really love about ClickUp is its fantastic flexibility. It allows you to customise workflows, views, and dashboards to match your team’s needs, making project management a breeze. Whether you prefer working with lists, boards, or Gantt charts, ClickUp lets you set things up in a way that feels right for you. Plus, having everything in one place—from task assignments to team communication—means you don’t have to juggle multiple tools, which really helps with productivity. This adaptability truly makes it easier for teams to collaborate effectively and stay organised.

What do you dislike most about this product?

I like this product. No dislike for this product from my side.

What recommendations would you give to someone considering this product?

1. Explore the Features 2. Start with Templates 3. Customize Your Workspace 4. Utilise Integrations 5. Invest Time in Training 6. Stay Organised 7. Engage with the Community

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harshbir S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Feature Full product.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp from other similar products is customisable, with best in task management software.Its one of few which performs well across the board , and proved more useful than Smartsheet and Trello. Also we get a lot of bang of your buck with ClickUp.

What is your favorite aspect of this product?

My favourite aspect of ClickUp is its useful “Chat” view for collaboration. There are 11+ ways to view project progress data.Enormous range of features , found managing tasks particularly easy, and there are more functions at the fingertips like Chat view feature.

What do you dislike most about this product?

They can increase the customer support to 24/7 and improve on fastening to load.

What recommendations would you give to someone considering this product?

Business which want to upgrade can definitely consider this as it is less cluttered. Integration settings is lot easier with best in task management and collaboration.It scores highest for functionality and features like custom fields, time tracking and resource management tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing