What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Fair
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workflow Management
Feature Management
Social Collaboration
Product Management
Release Planning
Backlog Management
Idea Management
ALM Integration
User Needs Management
Visual Roadmap
Strategic Vision
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Project Management - Enterprise
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Objectives and Key Results
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AI Content Creation and Optimization
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ClickUp Reviews
Faith O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2026
Highly flexible platform that handles complex work
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp stands out for me as a product designer because it’s extremely versatile and all-in-one. You can manage tasks, docs, goals, timelines, dashboards, and even chat in one platform.
What is your favorite aspect of this product?
I love the level of flexibility it gives me as a designer. I can switch between list, board, calendar, or Gantt views depending on what I need, link tasks to docs or designs, and create templates for recurring workflows.
What do you dislike most about this product?
The main downside is that the interface can feel overwhelming at first. With so many options, buttons, and views, there’s a learning curve to figure out what’s essential versus optional.
What recommendations would you give to someone considering this product?
I would say to use ClickUp if you want a comprehensive, customizable platform that can scale with your team and projects. Spend time setting up the workflows and views you actually need
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Aleksandra Z.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
It can be a good fit for smaller organizations.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Adding a new module with chat and instant communication.
What is your favorite aspect of this product?
The number of available features.
What do you dislike most about this product?
Unreadable UI, too many different lists and icons, it's difficult to organize the view properly.
What recommendations would you give to someone considering this product?
It could be good for smaller organizations that don't have a large number of projects and interdependent tasks.
Pros
- Continually Improving Product
- Respectful
- Reliable
- Performance Enhancing
Cons
- Commodity Features
- Less Productive
- Less Efficient Service
Paul E.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
It's one of best product for product management
Likeliness to Recommend
What differentiates ClickUp from other similar products?
I love the features it has for task management
What is your favorite aspect of this product?
The way the task are arranged and managed
What do you dislike most about this product?
Nothing to be disliked about the app currently
What recommendations would you give to someone considering this product?
Go for it. It's simple to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
