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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Amber A.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"This is a great product for managing projects."

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

I like the program because it has a very affordable price and it also has many functions, it is better in these aspects than other programs on the market.

What is your favorite aspect of this product?

It's a simple approach for team members to level-set & remain on the same page with diverse tasks in real-time. I have it connected to Slack so that I will get alerts if particular lists receive new tasks. I appreciate that there is also an extension for Google Chrome that makes it possible to quickly generate tasks from emails and link those emails to the task so that they are simple to access.

What do you dislike most about this product?

There is a possibility that it may experience some bugs or latency. It happens sometimes that I'll update the status of a task, but it won't reflect the change on the task's display. It will take a few times of refreshing the page before it appears to me. The same thing takes place whenever templates are applied; subtasks do not immediately become visible.

What recommendations would you give to someone considering this product?

If you are able to spend some time in the beginning, you will have access to a strong tool that will make it easier for you to handle tasks.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Mike O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Try clickup at least one time. It is so promising.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

The factor i favor the foremost is that they’re constantly adding new features, and each time we get an update, the ux improves plenty. It’ additional fluid than different tools once it involves handling a bunch of tasks, the UI and ux are well implemented and once I ought to do something typically the choice to perform the action is available.

What is your favorite aspect of this product?

While each founder or product manager wants a tool to manage their projects, ClickUp goes above and beyond. I started with it because of the lower pricing compared to asana and Monday (plus the large company logos on the homepage got me NGL) however stayed because they keep adding additional features. Tasks are fast to make and then have everything you could consider as well as chat, attachments, embeds for things like Figma frames, and more. Their docs have improved a lot over the past year too wherever I currently add there instead of OneNote now. And there’ a conversation tab too that a number of my groups have used as well.

What do you dislike most about this product?

This may be for all PM tools but obtaining individuals to buy-in is tough. You’ll set up the simplest system with intricate detail but people won’t update their statuses still.

What recommendations would you give to someone considering this product?

Make the most of all the tools that the platform offers, this way the management is plenty easier as a result you won’t need to switch between multiple tools.

Pros

  • Continually Improving Product
  • Reliable
  • Caring
  • Saves Time

Tim B.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

It is very helpful for projects and tasks

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

We use ClickUp for internal projects involving various departments in addition to our primary project management platform. Due to the low cost of the program, we are able to switch out users on a per-project basis. By doing so, we can ensure that everyone on campus has access to the most recent version of the project.

What is your favorite aspect of this product?

The ability to deconstruct large undertakings into manageable chunks. It might be too light for those who prefer dense narratives. Therefore far, our use of this tool has been limited to task-based projects, so we have not made extensive use of its time and resource management capabilities.

What do you dislike most about this product?

The user interface is a little tricky to master at first. It would be helpful if there were greater contrast between the background and the playing cards. It takes some tweaking to get it to operate with other methodologies (such as scrum), but the included templates and instructions make this process much easier.

What recommendations would you give to someone considering this product?

Anywhere an effective project management solution is required, ClickUp may be put to good use. The cost is quite competitive and the amount of customization available is practically limitless. It enables delegation of duties and delegation of tasks, as well as the distribution of resources.

Pros

  • Unique Features
  • Efficient Service
  • Transparent
  • Friendly Negotiation

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