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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Moues-Lee T.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Clickup! An excellent software.

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

We didn’t need to modification our progress to create ClickUp work for us. It’s thus customizable! Set it up to match the workflow already in place. Once we started with ClickUp (early 2019) it absolutely was extremely simply clean bones, however I had a feeling it was planning to be great. We’ve fully grown with ClickUp and are ready to simply integrate the new options they release every week. I expect to the e-mail from ClickUp each Friday evening! I can’t wait to check what’ new. It’ very exciting to see however so much they need are available in under 2 years, and in turn, helped my team work a lot of efficiently.

What is your favorite aspect of this product?

I love it. ClickUp teaches me to be a lot of targeted and work smarter. Beautiful and fun. I come from deep expertise as a program manager, product manager, currently CEO, and on a continuous path to boost my processes. ClickUp blew me away. It expands my mind into a way to higher work, prioritize, and organize. Thank you.

What do you dislike most about this product?

It’ ‘s a bit buggy… typically automation takes some moments to run or pages and tasks will be slow to feature or delete, however, the remainder of the program runs quite quickly, and at its price point it’it’smple to look past.

What recommendations would you give to someone considering this product?

ClickUp simplified our task structure and gave us the organization we needed, within the format we needed. It permits us to line up every space separately so it works for all of the various groups and their processes in our company.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Saves Time
  • Respectful

Fernand F.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The best project management platform.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

The platform combines multiple services, such as tools, templates, and alerts, into a single interface, allowing us to quickly manage equipment and track our operations. ClickUp allows us to measure time spent on every area of our job, making it easy to track and organize time spent on individual tasks, meetings, or huge projects. Our data is highly essential, and security is required. ClickUp provides an encrypted service for our data, which is quite advantageous.

What is your favorite aspect of this product?

Clickup provides a plethora of tools and settings to enable you organize your work and that of your coworkers in the most effective way for you. One of the most useful features is the built-in time tracking function, which provides numerous choices for inputting time spent on anything, including entering time directly, starting and pausing a timer, and selecting a range. Deadlines are a vital component of every project, and ClickUp comes equipped with tools such as deadline reminders and alarms. To make our work appear more appealing, we might offer our datasets in an advanced presentation style.

What do you dislike most about this product?

ClickUp does not have a reliable backup system. You can export all of your data in CSV format, however custom fields are not included. To do so, you must export the numerous lists you may have and somehow integrate the data. Vital information, such as tasks or internal folder IDs, is absent in some exports but present in others. If you wish to export time tracking logs, you must first construct a time tracking display widget and then decide whether or not to export it from there. Another critical problem is that several report and chart widgets do not accurately reflect the data behind them.

What recommendations would you give to someone considering this product?

I strongly suggest ClickUp for job management in all sectors or companies. It is a simple software that everyone can use without difficulty. In comparison to competing applications, the pricing is likewise relatively affordable. Finally, the best tip I can provide to anyone who wants to start using ClickUp is to avoid becoming overwhelmed by the number of options and modifications available. If you put in a little effort at initially, you'll become acclimated to it in no time.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Claire P.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Solid project management solution- great features!

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp's capabilities are comprehensive and it would be a challenge to find a feature they do not have. It is a great looking dashboard and experience, with fantastic training and support, built-in.

What is your favorite aspect of this product?

The templates are great, and save a ton of time! The resource centre is also comprehensive and helped us onboard and get up to speed with the platform easily. Having documents integrated into our processes kept everything in one place, organised, and easy to follow. They say "one app to replace them all", and many of the features and integrations (time tracking, integrated documents, chat feature etc) proved that statement!

What do you dislike most about this product?

Initially, the learning curve and onboarding seemed daunting, coming from a free, much simpler project management platform. However, the 'training' templates, resource centre and onboarding helped tremendously , and with a little time and practice, our team was up and running.

What recommendations would you give to someone considering this product?

Definitely make use of the training and templates to get you up to speed. You'll also discover a ton of features you may not have found otherwise.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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