What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Resource Management
Document Management
Planning and Scheduling
Dependency and Milestone Tracking
Time & Expense Tracking
Hierarchical Task Management
Reporting
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Product Management
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Task Management
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Objectives and Key Results
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AI Content Creation and Optimization
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ClickUp Reviews
Hanna A.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2022
A Game Changer!
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp beats out other products in the marketplace when it comes to out-of-box features, customization, automation and integrations. Every other product is limited across the board in functionality, when compared against ClickUp.
What is your favorite aspect of this product?
ClickUp is a game changer when it comes to its robust features and the ease of use across all those features.
What do you dislike most about this product?
It is SO customizable that if all customizations made to the system are not well documented and tightly controlled/managed, it could easily became an overly complicated system that is difficult to maintain and scale.
What recommendations would you give to someone considering this product?
Selecting ClickUp is a decision I have never once regretted. The product is constantly improving and growing in features, so it seems to be a solution that will move with our company into the future. The teams who have been using it for the past few months LOVE it, and the user experience across ClickUp is honestly fantastic. Just be careful when it comes to customizing too much, and document as much as possible, so you avoid any of the pitfalls that come with onboarding and managing a vastly customizable product like ClickUp.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Helmut G.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2022
Best tool ever invented for any type of management
Likeliness to Recommend
What differentiates ClickUp from other similar products?
You can both separate each project as well as see it on the big picture
What is your favorite aspect of this product?
Easy to use, easy to teach
What do you dislike most about this product?
A lot of features that are pricy
What recommendations would you give to someone considering this product?
Its between Trello and Jira in terms of usability. Does what it has to do in a funny visual way.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Effective Service
Sami S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Easy to use but needs constant improvements
Likeliness to Recommend
What differentiates ClickUp from other similar products?
It’s easier to use compared to competitors
What is your favorite aspect of this product?
Boards are very clear. I get to see every task in every category for every colleague.
What do you dislike most about this product?
Duplicate tasks are often created from different colleagues! It would be nice if Clickup could recognize duplicate keywords and inform you that there is already a similar task
What recommendations would you give to someone considering this product?
I would recommend the software but also recommend to do a certain training before using it
Pros
- Includes Product Enhancements
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Transparent
