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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Ashley R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Superb Project Management Application

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Adapting to the user interface couldn't be easier. To make my work easier, I use a variety of templates and settings, including some of my own. My team is a big fan of it since it has expedited our development process, helped us visualize and organize our sprints, and most importantly, given them a platform to handle their own tasks with independence.

What is your favorite aspect of this product?

Both of the firms where I've worked have made use of this program, although for vastly dissimilar reasons. Both, Board and Gannt views are just fantastic for managing projects and enable for diverse areas to oversee their process with clarity of goals and deadlines. The Goals part of the app is also excellent for any organization that wishes to arrange their progress in a visual fashion and allow significant objectives and projects to connect effortlessly with everyday chores.

What do you dislike most about this product?

Home and Docs aren't really appealing to me, but I suppose that is due to the app's intended usage. Additional customization and personalization options might be added to the dashboards.

What recommendations would you give to someone considering this product?

My daily routine has been much enhanced by being able to sync my Google Drive, Hangouts, and project schedules all from a single location and exchange information across them. In addition to saving time, the app has an attractive design that is simple to use and visually appealing.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Anish A.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Good Project Management Tool

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

Workload analysis - I always wanted to have burnout control over my team. I'm using the tool to get to a 6 hours daily workload for each colleague and 1 hour of learning tasks or productive fun.

What is your favorite aspect of this product?

Easy to customize and match very different needs in the company. I really enjoy the online help.

What do you dislike most about this product?

The immensity of options is scary. There is a UX problem with the idea that all features should be immersed into specific examples of "How do you use it?". The onboarding is for dummies. I wish for more "one look" educational tools.

What recommendations would you give to someone considering this product?

Use the trial as much as you can to figure out if it's for you.

Pros

  • Efficient Service
  • Saves Time
  • Transparent
  • Friendly Negotiation

Grace W.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Feature-driven and agile task management software

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

Fortunately, there is a myriad of productivity and project management options available that are made solely for corporates that belief going virtual improves business performance. I have tested them and found that ClickUp is the only one that has actual potential to open up new opportunities for the growth of the company and to increase organizational efficiency.

What is your favorite aspect of this product?

To make it a complete utility for our team where we don't need any other tools, it also contains a mailbox, documents sharing option, calendars, reminders, and goals in a single app in addition to project management functions. ClickUp enables our team to handle routine chores, see a list of accomplished jobs and the tasks that still need our focus to be completed, and ensure that our entire work is error-free and ultimately contributes to the greater picture.

What do you dislike most about this product?

If you just commence using this product, its potential may seem kind of terrifying, but keep the game basic for a while and then push things forward with time so you can handle things easily. I just want to simply say, it is too difficult to begin rapidly.

What recommendations would you give to someone considering this product?

ClickUp is an allegedly amazing and effective project management tool that can actually assist businesses in controlling and managing their daily work as well as setting up meetings online. ClickUp is fantastic at unifying tasks, projects, files, and discussions under one overarching ecosystem in an effort to increase productivity and operational excellence at work.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

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