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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Michelle M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Excellent software to help with daily tasks.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp has been a terrific replacement for the physical notebooks I used to keep track of my daily and weekly to-do lists. Because ClickUp is installed on my laptop, I can just log in and my chores and responsibilities are shown, reminding me of what I need to complete for the day. We've set up our spaces such that, as long as we input things correctly, it's quite difficult for them to vanish from our attention or for a project to fall behind schedule. ClickUp has been critical in helping us know what we need to do that day, where all of our projects are, and what's coming up.

What is your favorite aspect of this product?

I really like making private to-do lists for myself. I keep all of the chores I need to do in one tab open throughout the work day in my personal to-do list area. I particularly appreciate the Clickup tool, which allows you to set a deadline for completing a task. We have project tracking spaces, automations to create tasks in different phases of the project, one of my favorites is activating billing tasks in project stages, and we also have task spaces for administration, marketing, and more.

What do you dislike most about this product?

The UI and list navigation of Clickup are two things I don't like about it. The lists in the left column on the first screen might be fairly overwhelming to look at. Even after taking in the scene for a while, it may still be unclear what you are seeing. When you click on a to-do list and the list view automatically switches to a view version that was not selected, navigation becomes challenging. For instance, occasionally when I click on a list to read it, instead of taking me to the bulleted list that I like and have been using, it sends me to the Gantt view of the list.

What recommendations would you give to someone considering this product?

Please utilize the webinars/papers and other support resources to learn the functionality and customize the spaces as needed! In addition, their support staff is quite helpful. I strongly advise using ClickUp help features as well as spending some time learning and reviewing the UI and exploring the platform's choices. This will assist you in your everyday use of ClickUp and will assist you in being more efficient with the time you spend using ClickUp.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2022

Great management app and saves your time

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Stephanie B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Amazing project management tool.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

I am arranging my company's tasks as well as the projects of my clients. We use one tool to handle everything and keep track of deadlines and deliverables. ClickUp helps me to manage my projects while also keeping track of all my current tasks, pending tasks, and assigned stuff. Previously, I used another system, but ClickUp offers many more features and connectors that make it ideal for tracking activities and actions.

What is your favorite aspect of this product?

A lot of features are present, as a project manager, I utilize the system to track incoming tasks and assign them to my team. In addition to using it for project management, I also use it as a distinct GTD system. This adaptability is what initially drew me to ClickUp. I've completely improved ClickUp over my old system. I enjoy the variety of options available to me for task organization. Any project of any magnitude may be organized by me. It enables me to keep track of my projects and arrange the duties assigned to my staff and outside contractors.

What do you dislike most about this product?

With so many buttons and sliders all over the place, it may quickly become overwhelming. It takes some time to understand the UX, but once you do, you're good to go. The ClickUp team has done an excellent job of guiding you in the correct way, but you'll need to excel in the early stages to locate all of the components and tools you can employ.

What recommendations would you give to someone considering this product?

ClickUp is an excellent solution if you require a system that provides task and project tracking at different levels for a variety of objectives. Versatile, simple to use, and backed by a robust support team and a comprehensive library of videos and tutorials to guide you through your journey and help you get the most out of the system.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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