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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2022

Improve productivity in project management.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2022

Good Hierarchical Structure, Amazing UI

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cody D.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

The BEST project management tool I've ever used.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

I handle my projects with ClickUp. The application acts as a central hub of information for me and my clients, allowing them to view the work I'm doing and offer suggestions. Our issues with forgetting our weekly and daily duties are resolved with Clickup. Additionally, it makes it possible for us to maintain organization within the team, making it simple to determine which employee performs which duty and at what stage.

What is your favorite aspect of this product?

I work as the manager of a small social media business. ClickUp makes it tremendously simple for us to manage our work across more than 20 projects. We can simply arrange ourselves as a team online and keep track of our work without needing to work in an office. Additionally, repeating chores function well. We can complete our normal tasks without forgetting. I appreciate ClickUp's adaptability and how simple it is to tailor the product to your own requirements. I use it to keep track of my daily duties, save information, and get feedback. It's fantastic to be able to design workplaces for various clients and share them with your team.

What do you dislike most about this product?

At first, all of ClickUp possibilities might be daunting. Fortunately, their assistance documentation is simple to follow, and support has always been fast to reply whenever I have a query. The issues we are worried about are basically continuous slowdowns and automations breaking. It normally gives us a lot of problems, especially when the tasks open slowly and the repeating tasks occasionally don't work. Of course, there are issues with the dashboard portion as well. The data on the dashboard changes quite slowly. We can't utilize some charts since they don't present the relevant data.

What recommendations would you give to someone considering this product?

Clickup is ideal for businesses that are continuously managing various projects, both in terms of basic task management and employee tracking. Investigate webinars for ClickUp use cases or ClickUp specialists. Instead of beginning from scratch, it's highly beneficial to utilize a template or model your workspace after someone who does something similar.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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