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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Brigitta Von G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Clickup is Wonderful!

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

The customization choices! ClickUp is loaded with a plethora of customization options and features that permit you to bend the purpose of this tool according to all your demands. I did plenty of analysis before deciding to go with ClickUp as a Task/OKR management tool for our company and let me tell you, no one even comes near to what these guys have to offer, they somehow managed to suit perfectly our complex structure requirement mould.

What is your favorite aspect of this product?

I just like the approach ClickUp helps me organize the data, share valuable content with completely different teams, and keep us all on the identical page to make sure the proper management of our projects by having on hand the required information by organizing it with different read choices they offer. Furthermore, the tool capabilities, conjointly with their support team are amazing. I’ve faced some issues in the past with the platform and therefore the support teams (tech and financial which are the ones I used to be in touch with) were so skilled and problem-solving oriented helping me have any issue or concern solved so fast.

What do you dislike most about this product?

There are still some bugs around the platform and improvement opportunities that are part of the growth of any digital product, however, they are invariably receptive hear from their customers to own any problem or new ideas for features done as soon as doable to stay improving. Showcasing tasks in a popup window creates some problems if you’re prone to accidentally closing windows. An alternate way to show these would be ideal.

What recommendations would you give to someone considering this product?

The factor I prefer most is the variety of features that ClickUp offers. The community has some smart ideas of what they’d like to see another to the software system and ClickUp is serious about getting these added to the platform. Considering the cost, ClickUp goes beyond what one ought to expect from a task/project management platform.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Javier A.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

"Effective project management tool"

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

It stands out from other applications due of its user-friendliness and the variety of useful extra features it offers.

What is your favorite aspect of this product?

My favorite feature of clickup is that it can be used to manage and keep tabs on numerous projects simultaneously, and its use requires no learning curve. Now, we have the freedom to work faster and smarter as a group.

What do you dislike most about this product?

ClickUp's abundance of options makes it simple to become sidetracked and end up with a long list of unfinished projects. You need to be thorough in managing projects and making sure that your team members are closing off work when they are done.

What recommendations would you give to someone considering this product?

ClickUp's innovative design and nimble, enjoyable interface make it my go-to recommendation. It's simple to pick up, and it's always becoming better with the addition of new features.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Saves Time

Craige H.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Featured all in one product to run your business

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

It's all in one and everything is connected. Their support is fantastic and generally speed. They go the extra mile to ensure you issues are resolved.

What is your favorite aspect of this product?

I can use it in the browser or on any device (linux included) and their uptime is fantastic

What do you dislike most about this product?

I can't use it without an internet connection

What recommendations would you give to someone considering this product?

You won't go wrong. It'll definitely save you lots of time and frustration trying to duct tape solutions together.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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