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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Valarie N.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Project management platform all my problems solved

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Clickup assisted our company in creating an exceptional ticketing platform that is both easy and feature rich in a few simple steps. It also allows us to measure and plan time spent on individual tasks, meetings, or huge projects by allowing us to record time spent on every area of our job. I saved a lot of time by being able to handle my whole business from a one location. And, unlike many SaaS one-stop-shop solutions, it is truly redefining the industry.

What is your favorite aspect of this product?

Clickup provides a plethora of tools and settings to enable you organize your work and that of your coworkers in the most effective way for you. One of the most useful features is the built-in time tracking function, which allows you to input time spent on anything in a variety of ways, including directly entering time, starting and pausing a timer, and selecting a range. I adore the software's capability and the many options to modify how it operates to match your business and optimize your operations, and after trying most of the alternatives, ClickUp stands head and shoulders above the rest.

What do you dislike most about this product?

For starters, the sheer power and capability at your disposal creates a high learning curve. However, once you get beyond this, the work is well worth it. If you wish to export time tracking logs, you must first construct a time tracking display widget and then decide whether or not to export it from there. Another critical problem is that several report and chart widgets do not accurately reflect the data behind them.

What recommendations would you give to someone considering this product?

If you're weary of trying to get different aspects of your organization to work together using independent software, here is the solution! The biggest piece of advise I can provide to anyone interested in getting started with ClickUp is to avoid becoming overwhelmed by the sheer number of options and customizations available. If you put in a little effort at initially, you'll become acclimated to it in no time.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Perhaps it is the best project management platform

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ashish S.

  • Role: Consultant
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Best Project Management Platform

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Defining tasks is easy. Tacking of task and project is clear

What is your favorite aspect of this product?

Easy flow of work. Anyone can added watchers to monitor the project level.

What do you dislike most about this product?

Not one, as I used this first time and finds all things related to my role in project management.

What recommendations would you give to someone considering this product?

Recommended

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Caring

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