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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Emmanuel Jesus M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

With Clickup there are no delays in our projects

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Thanks to this software we have been able to bring the whole team together and focus it towards the goals and objectives that we have as a company in the different projects. It is a system that allows us to easily add projects and assign tasks to the different members of the team, as well as give deadlines to those tasks. We can see the progress of activities and send and receive files, all in one system.

What is your favorite aspect of this product?

The program also has live chat, to communicate between team members without leaving the program, plus we can send and receive files, as well as store documents for the rest of the team members to have access to them. It also allows us to invite other people, such as clients, to show them the progress of the project from the platform.

What do you dislike most about this product?

The program has a mobile application, which in particular leaves much to be desired, since it does not have all the features of its web version, so its use limits me a lot. A slightly cleaner interface would allow us to better understand what is displayed on the screen, as it gives us a lot of information at a glance.

What recommendations would you give to someone considering this product?

We use Clickup to create and manage tasks during our software development cycle. It is a useful tool for working with agile teams. In this way, we create information about the speed and effort that developers have not yet done. This information is necessary to show progress to stakeholders and is therefore very valuable to me.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Caring

Stephen G.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Use of ClickUp as product manager.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

The biggest issue I've resolved with ClickUp is a lack of clarity. ClickUp assists me in determining what to work on and when. I don't have to spend as much time figuring out what's next because to its many filters and views, "align" option, and calendar home page. I save time and meet deadlines. ClickUp offers us with a solution for centralizing much of our data and making it easily available to all team members so that we may work on jobs asynchronously. We didn't previously have a software that took into consideration tasks that needed to be allocated to many people/groups or tasks that may exist in more than one location.

What is your favorite aspect of this product?

I appreciate having all of our teams' papers, tasks, and lists in one app. It enables asynchronous collaboration and information exchange across teams much more doable. The level of customisation available for each location is remarkable, allowing our teams to maintain their own workflows. My favorite features as an expert user are the different perspectives and the option to set multiple filters to focus on my job.

What do you dislike most about this product?

When we originally switched to ClickUp, the learning curve was rather high. The degree of customisation is a double-edged sword in this case, enabling versatility but only after you've fiddled with it extensively to set up your environment. Access to documentation is another area that I do not believe the ClickUp team has yet mastered. Accessing papers in a single location is inconvenient, and there doesn't appear to be any rhyme or purpose to how they're structured. It's inconvenient not to be able to add or attach a document to a list since it would be useful to offer context. It would also be wonderful to have a hierarchy that permitted fo

What recommendations would you give to someone considering this product?

Others have complained that ClickUp is overly feature-rich and confusing. While it has a lot of features, it's not overly difficult. They provide beginner, intermediate, and advanced training so you may become acquainted with ClickUp and its capabilities without being overwhelmed.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nimish A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Up your organisation with one Click - ClickUp.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp is best in terms to project management and other features such as dependency tracking, achievement of milestones and in-mails which helps to track our daily objectives and outcomes in very good manner.

What is your favorite aspect of this product?

Tracking of our daily task using the customised dashboards which also gives a clear vision to tracking of client dependencies for which it mainly helps us.

What do you dislike most about this product?

Nothing as such but sometimes while opening the ClickUp tasks via email shows task not found.

What recommendations would you give to someone considering this product?

I personally recommend that there’s no project management product better than ClicKup

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

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