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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Manokh H.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

It is a very good product.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp is unique because it brings everything—task management, time tracking, goal setting, and team communication—together in one place, so you don’t need to juggle multiple tools. It’s also incredibly flexible, allowing you to set up workflows and views like lists, boards, Gantt charts, or calendars to match your style of working. With affordable pricing and a solid free plan, it’s a practical choice for teams big and small looking to streamline their work.

What is your favorite aspect of this product?

What I really love about ClickUp is its fantastic flexibility. It allows you to customise workflows, views, and dashboards to match your team’s needs, making project management a breeze. Whether you prefer working with lists, boards, or Gantt charts, ClickUp lets you set things up in a way that feels right for you. Plus, having everything in one place—from task assignments to team communication—means you don’t have to juggle multiple tools, which really helps with productivity. This adaptability truly makes it easier for teams to collaborate effectively and stay organised.

What do you dislike most about this product?

I like this product. No dislike for this product from my side.

What recommendations would you give to someone considering this product?

1. Explore the Features 2. Start with Templates 3. Customize Your Workspace 4. Utilise Integrations 5. Invest Time in Training 6. Stay Organised 7. Engage with the Community

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eddy L.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Actually, it is a Very Great Product

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

It differentiates itself with its all-in-one platform that integrates a wide range of tools and features, including task management, time tracking, goal setting, and document sharing

What is your favorite aspect of this product?

My favorite aspect of ClickUp is its customizability—the ability to tailor views, workflows, and dashboards to fit specific project needs and team preferences

What do you dislike most about this product?

What I dislike most about ClickUp is its complexity and learning curve, especially for new users. The extensive range of features and customization options are overwhelming,

What recommendations would you give to someone considering this product?

I recommend starting with a structured onboarding process to familiarize yourself with ClickUp’s features and setup. Leverage the templates and pre-built workflows to simplify the initial configuration and get up to speed quickly.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Slower Product Innovation
  • Less Efficient Service

Amiya S.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Highly customizable, but a steep learning curve.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

It's flexible for different teams, scales easily as your business grows, and offers more features for free or at a lower cost than many competitors.

What is your favorite aspect of this product?

My favorite aspect of ClickUp is its high level of customization. You can tailor everything from task views to workflows, making it adaptable to any team's specific needs and work style.

What do you dislike most about this product?

Too many features. It can take time to fully understand and navigate the platform efficiently.

What recommendations would you give to someone considering this product?

Try the free version to see if it fits your team’s needs before committing to a paid plan.

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Includes Product Enhancements

Cons

  • Commodity Features

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