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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

John W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

CLICKUP is the most effective management tool.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

It's easy to set up new projects, organize them, and set deadlines. Our group decided that the nicest vistas might be seen at the sprints. The option to provide the same duties in multiple individualized views, even for each member, was also fantastic. This changed the way we looked at things, and that made a difference. Software like Asana, Trello, and Event Project all tried to do and grasp this, but all fell short.

What is your favorite aspect of this product?

It's very customizable, so you may shape it to meet the specific requirements of your business or department. Views, fields, and processes... may all be modified by the user to better suit their needs in project management. The team members are able to easily interact and collaborate thanks to the collaboration tools. Users are able to delegate work, offer feedback, and exchange data and documents without ever leaving the platform. It's compatible with a wide range of third-party software, including Slack, Trello, Google Drive. Users may now optimize their processes by working in a single environment, rather than bouncing between many softwar

What do you dislike most about this product?

My initial impression of ClickUp was that it was too complicated and difficult to use. It might be difficult for teams to accept the software and make good use of it because of this. In conclusion, ClickUp is an effective and adaptable project management solution that provides a great deal of benefit to its users. There's room for development, but many groups and companies have found success with this program due to its adaptability and convenient communication tools.

What recommendations would you give to someone considering this product?

ClickUp's adaptability makes it a useful tool for a wide variety of situations. ClickUp can be used by anybody, regardless of their familiarity with other applications of its kind, and I have yet to see a scenario in which it would be useless. Everything that matters for a successful rollout and adoption is well-thought-out planning and administration. To put it bluntly, using ClickUp won't miraculously improve workflow. ClickUp is useful if you have reliable procedures but no suitable tool for coordinating them. In the same way, the platform can only truly flourish when its users are actively engaged in it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jonathan S.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Streamlined task management tool

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp sets itself apart from other task management tools with its extensive customization options and versatile feature set that includes everything from time tracking to integrations with other software.

What is your favorite aspect of this product?

ClickUp's best aspect is its versatility, allowing users to customize their workflows and project management tools to fit their specific needs.

What do you dislike most about this product?

Using the free version I certainly ran up against roadblocks the moment I wanted data, which is understandable

What recommendations would you give to someone considering this product?

To make the most of ClickUp, I recommend customizing your workflows and task management tools to fit your specific needs. Additionally, I recommend using its time tracking and reporting features to stay on top of your team's productivity and identify areas for improvement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Patrick G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

ClickUp is a great way to save both time and cash

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

When it comes to project management in general, ClickUp is a solid option. It is essential to make use of schedules to ensure that tasks are completed before the due dates. When using ClickUp, this is a breeze, as due dates are displayed on calendars alongside tasks, making it easy to plan out your daily/weekly data transfer in minutes. It's a no-brainer for start-ups, but also has enough features to interest established businesses.

What is your favorite aspect of this product?

The user interface is one of the many highlights that I want to highlight because of how well-organized and simple it is to utilize. Also, ClickUp provides a large selection of options for personalizing the service to meet the requirements of each user. In addition, there is the opportunity to collaborate with others. Projects may be better coordinated and completed faster with the help of ClickUp's team communication and job assignment features.

What do you dislike most about this product?

As the mobile app only provides access to a fraction of the software's functionality, the web version is required for complete use and management. The mobile app need to have some features that are only available on the desktop version. The to-do list and tasks may be accessed even while you're not online. Accessibility widgets should be included, especially since several other programs have them.

What recommendations would you give to someone considering this product?

It's simple to make a project plan and have several perspectives on it, such a list, a kanban, and a gantt chart, without having to make any of those things from scratch. After one is completed, the others follow suit. Anybody can quickly learn to use ClickUp because of how intuitive it is. While the platform is intuitive and simple to use, it might be more difficult for a director to get a bird's-eye view of the team's capabilities. For a clearer picture of the platform's potential and the wonderful individuals inside it, you'll need to set up your own Dashboard.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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