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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Peter K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Superb Tracking Tool!

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp provides extensive task management capabilities, including sub-tasks, checklists, recurring tasks, priorities, and dependencies. This level of detail helps teams manage complex projects efficiently.

What is your favorite aspect of this product?

My favorite aspect of ClickUp is its customizability. The platform allows users to tailor their workspace according to their specific needs and workflows, offering a variety of views (like List, Board, Gantt, and Calendar) and the ability to create custom fields and statuses. This flexibility means that teams can design a project management system that aligns perfectly with their unique processes, which enhances productivity and collaboration. Whether you’re managing a small team or a large organization, the ability to customize ClickUp to fit your requirements is a standout feature that truly enhances the user experience.

What do you dislike most about this product?

Some users may find the extensive settings and options a bit convoluted, requiring more time spent on onboarding and training than might be necessary with simpler tools.

What recommendations would you give to someone considering this product?

Dedicate time to explore ClickUp’s tutorials, webinars, and knowledge base. Understanding how to navigate the platform and utilize its features effectively will significantly enhance your experience and productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kara B.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Great for project management but similar to others

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

ClickUp is pretty similar to other project management products.

What is your favorite aspect of this product?

It's great for managing projects, tracking workflow updates, and collaborating with a team.

What do you dislike most about this product?

No dislikes.

What recommendations would you give to someone considering this product?

It's great for project management, but it might be useful to shop around as there are many other products that offer similar or more capabilities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Otilde R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Designers’ Kanban Boards in ClickUp

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Team leverage ClickUp the Kanban boards to make the design process on the platform into an easy to understand, structured fashion. This makes work cooperation and project advancement smoother.

What is your favorite aspect of this product?

With ClickUp, the Kanban boards remain versatile and customizable in their approach. Some features can be customized by users according to the columns and cards targeting different stages from idea to approval. This functionality of ClickUp in terms of having an aesthetic portrayal of a Kanban board leads to effective management of work in progress limits and boosted productivity.

What do you dislike most about this product?

ClickUp is a powerful tool with a rich set of features available for the organization-oriented management of tasks, but here some available integrations could be considered more detailed, for example, developing in-app integrations with design software that would allow users to work with design files in real time with no need to switch between applications and manage versions manually.

What recommendations would you give to someone considering this product?

Kanban boards featured in ClickUp are particularly useful for group work in complex design processes. This is made possible by the drag-and-drop option that makes it easy to change the status of a particular task, communicating the progress of the project to other members. It has also improved the process of communicating with the other people outside the design team, since they can easily comprehend what we are doing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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