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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.3 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
1% Neutral
98% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Document Management

85

Resource Management

85

Dependency and Milestone Tracking

85

Hierarchical Task Management

85

Time & Expense Tracking

84

Reporting

84

Budget Management

81

Mobile Access

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Implementation

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

86

Ease of Customization

85

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

81

Availability and Quality of Training

80

Vendor Support

80

ClickUp Reviews

Joshua M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Excellent task manager and collaboration tool.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Lots of customizability.

What is your favorite aspect of this product?

Task management and collaboration with others.

What do you dislike most about this product?

Interface takes a little getting used to.

What recommendations would you give to someone considering this product?

If you want to streamline productivity and manage lots of tasks between multiple people, give it a try!

Pros

  • Reliable
  • Performance Enhancing
  • Saves Time
  • Security Protects
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Extremely Robust

Likeliness to Recommend

8 /10

Pros

  • Enables Productivity
  • Performance Enhancing
  • Unique Features
  • Respectful

Cons

  • Under Delivered

BiLaL A.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Amazing Solution!

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp stands out for its flexibility, offering a customizable workspace that caters to various project management styles. It integrates a wide array of features, including task management, time tracking, and goal tracking, making it a comprehensive solution. The platform's hierarchy structure allows users to organize tasks in a way that suits their workflow, and its robust collaboration tools enhance team communication. Additionally, ClickUp frequently updates its features, ensuring users have access to the latest tools for efficient project management.

What is your favorite aspect of this product?

Efficient tools for creating, organizing, and tracking tasks. Built-in time tracking for monitoring work hours and productivity.

What do you dislike most about this product?

While customization is a strength, it can be complex for users who prefer straightforward, out-of-the-box solutions.

What recommendations would you give to someone considering this product?

Take advantage of tutorials, documentation, and customer support to navigate any challenges and enhance your understanding.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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