What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Resource Management
Document Management
Planning and Scheduling
Dependency and Milestone Tracking
Time & Expense Tracking
Hierarchical Task Management
Reporting
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Product Management
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Task Management
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Objectives and Key Results
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AI Content Creation and Optimization
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ClickUp Reviews
Shubham K.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2023
ClickUp - level up your project management.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp is cost effective for medium scale organisations with better long term benefits and also has better customer experience team.
What is your favorite aspect of this product?
ClickUp is better compared to other project management softwares and has modern tracking systems
What do you dislike most about this product?
What i dislike is the confusing UI it has for dashboards which needs to be improved.
What recommendations would you give to someone considering this product?
I recommend this for small and medium organisations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Guilherme B.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2023
It is a complete solution, but, slow
Likeliness to Recommend
What differentiates ClickUp from other similar products?
The amount of solutions and features in just one tool
What is your favorite aspect of this product?
It's really simple to create good automations
What do you dislike most about this product?
Its a little slow, when a list have lots of items.
What recommendations would you give to someone considering this product?
Use it. It really helps a lot to start using project management softwares to schedulle projects and control their progress, and clickup does it really well.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Daniel R.
- Role: Operations
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Apr 2023
Hard to learn interface, lots of features,
Likeliness to Recommend
What differentiates ClickUp from other similar products?
The breadth of features, especially for free teams, paid teams, integrated with document management especially. It has a variety of integrations with plenty of other softwares, that you can use with slack, discord, etc. Additionally, ClickUp allows for dashboard views, and goal tracking OKR/KPI's so you can find everything in one place without having to switch between a bunch of different softwares.
What is your favorite aspect of this product?
Having an easy search, CTRL or CMD + K, allows you to navigate freely throughout the app, however folder system takes a bit to get where you need to head. ClickUp creates a ton of business value, even the free version is extremely good.
What do you dislike most about this product?
It's really unintuitive for first-time users, takes a second to understand. Especially with a grayscale app, it makes it hard to find things, and can feel overwhelming if you're not used to shortcuts.
What recommendations would you give to someone considering this product?
As with a lot of products, try out the free version before going with another plan, see if you really need those features, and if another simpler management solution like Trello may be best suited for you.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
