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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Vidhish P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Very good task management and monitoring tool

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp helps in assigning tasks to people and tracking their progress. It gives various lists to view the tasks in an organized manner.

What is your favorite aspect of this product?

ClickUp is very customizable. Users can modify the charts and dashboards according to their needs. It has helped me keep track of my daily and monthly tasks and monitor their progress. Projects and their progress can be shared with other teammates, which helps facilitate effortless collaboration.

What do you dislike most about this product?

To view the assigned tasks, we have to go to all the workspaces individually. There is no option to view all the assigned tasks at once on a single page.

What recommendations would you give to someone considering this product?

ClickUp is a very efficient task management tool for managing both personal and professional tasks and goals. It helps improve the efficiency and productivity of the team members.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rachel M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Excellent for keeping the team well organized

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

Having a centralized location to log tasks, monitor development, and share updates with coworkers and superiors is a huge time saver. Subtasks break down larger projects into manageable chunks, making it simple to plan ahead and check for oversights.

What is your favorite aspect of this product?

Helps to maintain communication among members of a dispersed team, giving us insight into their individual efforts. Project managers and supervisors can use this application as a self-service resource to track the progress of assigned activities without interrupting team members.

What do you dislike most about this product?

The lack of a more condensed view that would fit a greater quantity of data onto a single display without overwhelming the user is its only drawback. Some more scorling and clicking around will be required. Users may experience some initial confusion due to the sheer number of available customization choices. The default settings for alerts are a little overzealous.

What recommendations would you give to someone considering this product?

Organizing and completing tasks has become simpler and more fluid. The simultaneous lists of tasks allowed for excellent integration of routine operations and their connection to strategic priorities.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Saves Time

Floyd L.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Improves productivity in project management.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Encompasses a coordinate (and positive) affect on the proficiency of venture and errand administration, everything is in one put, it makes a difference us remain organized with different ventures. With ClickUp we have a source of truth with respect to our forms, workflows, records, clients, etc. More seasoned computer program couldn't handle all of the interrelated information that was required to run our trade, ClickUp has been very helpful in overseeing the numerous assignments I ought to total as I construct my commerce, and I've presented ClickUp to a few of my clients and made a difference create it to meet your possess trade needs.

What is your favorite aspect of this product?

The diversity of functions offered on the ClickUp platform is astounding, implying that ClickUp truly stands out as a go-to software. ClickUp can be tailored to your unique needs, basically assisting in the creation of your own workflow. I construct workflows that allow me to do more with less effort. ClickUp simplifies project and task administration; I appreciate the integration of so many functions in one location, including highly configurable task management, a whiteboard, a dashboard, and document storage and editing. I particularly enjoy the several templates provided to assist me in getting started fast with a fresh ClickUp deployment

What do you dislike most about this product?

Because of the quantity of features, there may be a high learning curve to truly get the most out of the platform; this is OK, but you must ensure that everyone on the team has enough time to grasp how the work will flow through the platform. platform. I've had to file a lot of support issues since things sometimes stop working and don't operate correctly, and you often have to reload your page after making changes to see them reflected.

What recommendations would you give to someone considering this product?

We went to ClickUp and it's been a significant improvement; ClickUp offers amazing tools for connecting jobs and residing in different locations, a plethora of custom views, templates that perform effectively, and a plethora of options for how we organize and see our work. ClickUp has provided us with more insight into our work to various work teams; we are now better able to monitor and allocate work, as well as tailor how each team and individual can view their own work and bigger project plans.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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