What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Document Management
Resource Management
Dependency and Milestone Tracking
Hierarchical Task Management
Time & Expense Tracking
Reporting
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Product Management
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Task Management
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Objectives and Key Results
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AI Content Creation and Optimization
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ClickUp Reviews
Sidra A.
- Role: Information Technology
- Industry: Engineering
- Involvement: Initial Implementation
Submitted Mar 2024
Easy to use, but pricey
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp distinguishes itself with its all-in-one platform, offering extensive project management features, customizable interface, and robust automation capabilities on a paid plan.
What is your favorite aspect of this product?
Easy to setup , even for beginners,
What do you dislike most about this product?
Too many limitations on a free plan - story points assignments, attachments upload limit size
What recommendations would you give to someone considering this product?
Go for a paid version , free forever is only good for small team
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Monica R.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2026
The hub of everything
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp has solidified its reputation as a complete platform for work. The platform has moved away from just being a task manager and is now a deeply integrated AI workstation. It has solved the visual clutter issue of previous versions by separating personal work from the broader workspace hierarchy.
What is your favorite aspect of this product?
ClickUp’s native video call feature, SyncUps, has changed how teams meet. During a live call, the AI notetaker listens, transcribes, and most importantly, automatically creates tasks based on the conversation. It eliminates the post-meeting lag. We can now have different schemas for different types of work in the same list.
What do you dislike most about this product?
I have experienced extreme feature density and the resulting configuration fatigue.
What recommendations would you give to someone considering this product?
ClickUp’s greatest strength is also its weakness. Without a clear structure, your workspace will become a drawer of tasks.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Danny L.
- Role: Industry Specific Role
- Industry: Shipping
- Involvement: End User of Application
Submitted Feb 2026
ClickUp or Shut Up Deadlines.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
What makes it so useful is how flexible it is without feeling flimsy. Lists for routine purchasing. Boards for tender processes. Timelines when we’re coordinating big supplier transitions. Automations quietly nudge people when approvals sit too long. Custom fields let us tag suppliers by region, risk level, or contract value, which has been invaluable during audits and quarterly reviews.
What is your favorite aspect of this product?
Day to day, it keeps everyone honest. You can see who owns what. You can see what’s stuck. Comments stay tied to the task instead of getting lost in email chains. The reporting gives us a real picture of workload across the procurement team, which has helped justify additional headcount. That visibility alone has paid for itself.
What do you dislike most about this product?
Nothing Major
What recommendations would you give to someone considering this product?
I recommend ClickUp often, especially to teams juggling multiple suppliers and deadlines. If you invest a bit of thought upfront, it becomes a powerful backbone for procurement operations.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
