What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Resource Management
Document Management
Planning and Scheduling
Dependency and Milestone Tracking
Time & Expense Tracking
Hierarchical Task Management
Reporting
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Product Management
Translation missing: en.product_page.ratings.score 9.2
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Task Management
Translation missing: en.product_page.ratings.score 8.9
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Objectives and Key Results
Translation missing: en.product_page.ratings.score 8.7
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AI Content Creation and Optimization
Translation missing: en.product_page.ratings.score 8.4
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ClickUp Reviews
Colin J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Intuitive, great for all team types
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Cloud-based, removes self-hosting overhead
What is your favorite aspect of this product?
Usability and customizable.
What do you dislike most about this product?
Bit of a learning curve
What recommendations would you give to someone considering this product?
Get ProServ to help you set it up. Plan on at least a month for ProServ to get it set up right.
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Inspires Innovation
Sunil D.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
The perfect operating system for founders
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Loads of features Fast flexibility and Less Opinionated
What is your favorite aspect of this product?
Custome fields and applicablity at diffreant level Lost of built in views lots of templates built-in clickapp and applicability at org, workspace,folder and list level Fast and Great UX No limits
What do you dislike most about this product?
Not able to copy data from table view to excel or spread sheet Simple feature like export to CSV require at least business plan (shady vendor locking practices) lack of word document and list/table data integration, the document editing functionality is very basic, match document functionality to coda and it will be perfect
What recommendations would you give to someone considering this product?
A single one stop tool to be used fo different team and use cases like Product management, OKR, Project management, Documentation, Mind mapping roadmapping and so on....
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Rebecca (Becky) S.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2023
Great list views but lacking reporting features.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
It's MUCH easier to configure than Jira!
What is your favorite aspect of this product?
I like being able to share lists (in a limited fashion) with people outside my company.
What do you dislike most about this product?
I don't care for the kanban view of this product at all. I also don't like having to re-download attachments each time I want to view them from a task card.
What recommendations would you give to someone considering this product?
You'll need to be able to break everything down into lists that you want to manage with this product.
Pros
- Trustworthy
- Efficient Service
- Caring
- Respectful
