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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Extremely Robust

Likeliness to Recommend

8 /10

Pros

  • Enables Productivity
  • Performance Enhancing
  • Unique Features
  • Respectful

Cons

  • Under Delivered

Felix K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

ClickUp - A recommendable project management tool

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

It supports a wide range of integration tools for better performance, such as Calendar, Slack, and other daily drivers.

What is your favorite aspect of this product?

1. The free version includes practically all of the useful features. 2. Their support crew is always ready to assist. 3. The reminder functionality is quite useful. It assists us with the proactive work that needs to be done monthly, weekly, or daily. 4. It's quite simple to track project progress. Participants in the project can simply leave notes under the task. 5. It's easy to customize the displays, tasks, and general custom fields.

What do you dislike most about this product?

!. The notifications and reminders can become quite annoying at times, although you can customize them. 2. As your Organizations grows and more workspaces and projects are created, the interface can become overwhelming and hard to keep track of. 3. The Mobile app could be improved to offer the same functionalities as the web version

What recommendations would you give to someone considering this product?

Almost perfect for tool for project and task management, goal setting, among others.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Dickens O.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Click Up has Unlimited features, it's amazing that All plans, even the free one, unlock the full suite of features without restrictions.

What is your favorite aspect of this product?

Click Up has Comprehensive documentation: It offers extensive resources and tutorials to guide you through the platform. They offer extensive documentation, tutorials, and a vibrant community forum, making it easier to overcome the initial learning hurdle

What do you dislike most about this product?

Fine-tuning views, setting up automations, and managing custom fields can be intricate processes that require understanding the underlying logic and structure of the platform.

What recommendations would you give to someone considering this product?

I would highly recommend it for task management and general project managemnt purposes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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