What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Document Management
Resource Management
Dependency and Milestone Tracking
Hierarchical Task Management
Time & Expense Tracking
Reporting
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Product Management
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Task Management
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Objectives and Key Results
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AI Content Creation and Optimization
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ClickUp Reviews
Faith O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2026
Highly flexible platform that handles complex work
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp stands out for me as a product designer because it’s extremely versatile and all-in-one. You can manage tasks, docs, goals, timelines, dashboards, and even chat in one platform.
What is your favorite aspect of this product?
I love the level of flexibility it gives me as a designer. I can switch between list, board, calendar, or Gantt views depending on what I need, link tasks to docs or designs, and create templates for recurring workflows.
What do you dislike most about this product?
The main downside is that the interface can feel overwhelming at first. With so many options, buttons, and views, there’s a learning curve to figure out what’s essential versus optional.
What recommendations would you give to someone considering this product?
I would say to use ClickUp if you want a comprehensive, customizable platform that can scale with your team and projects. Spend time setting up the workflows and views you actually need
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Smita T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2026
Flexible and Powerful Task Management Platform
Likeliness to Recommend
What differentiates ClickUp from other similar products?
its combines a task management or project tracking and collaboration tools into a single platform with strong customization options..
What is your favorite aspect of this product?
The best thing about ClickUp is its flexibilityand It allows me to manage tasks, projects and team collaboration all in one place that saves a lot of time.
What do you dislike most about this product?
The interface can be feel overwhelming at first because there are many features and It takes some time for new users to get comfortable with all the options.
What recommendations would you give to someone considering this product?
Start with the basics and take a time to customize a workflows and explore advanced features to get the best results.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Ede H.
- Role: Information Technology
- Industry: Entertainment
- Involvement: End User of Application
Submitted Dec 2025
User friendly/task manager
Likeliness to Recommend
What differentiates ClickUp from other similar products?
The interface is very friendly. Even a beginner can easily use and understand it. The reporting feature
What is your favorite aspect of this product?
The priority feature and the reporting
What do you dislike most about this product?
The subscription amount should be made less for beginners
What recommendations would you give to someone considering this product?
The best task management tool
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
