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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

83

Hierarchical Task Management

83

Reporting

82

Budget Management

81

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

88

Breadth of Features

88

Business Value Created

88

Ease of Implementation

87

Ease of Data Integration

86

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

80

Usability and Intuitiveness

79

Vendor Support

77

ClickUp Reviews

Kiragu M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Their introductory snippets are top-notch.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp offers a wide range of views (List, Board, Gantt, Calendar, Timeline, Mind Map, and more) that allow teams to visualize their work in ways that make the most sense for them.

What is your favorite aspect of this product?

The ability to tailor almost every feature—such as custom fields, statuses, automations, and views—means you can adapt it to suit any workflow, whether for agile development, content planning, sales pipelines, or personal task management.

What do you dislike most about this product?

Performance issues can be a concern, especially their Linux Desktop app. This issue becomes more noticeable when switching between different views or accessing detailed project data.

What recommendations would you give to someone considering this product?

ClickUp has a lot of features, so take the time to go through its tutorials, knowledge base, and support materials to get familiar with its capabilities.

Pros

  • Trustworthy
  • Inspires Innovation
  • Helps Innovate
  • Reliable
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2024

Easy to use an highly customizable planning tool.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Unique Features
  • Respectful
  • Reliable

Bruno S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use, have many widgets, family interface

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Friendly interface and easy to management tasks

What is your favorite aspect of this product?

Management tasks and OKR

What do you dislike most about this product?

Have many widgets that i dont use

What recommendations would you give to someone considering this product?

Facilities and friendly interface, easy to use and a perfect software for management tasks and OKR

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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