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CATS Software Inc.

CATS

Composite Score
7.0 /10
CX Score
7.1 /10
Category
CATS
7.0 /10

What is CATS?

The CATS Applicant Tracking System is one of the fastest growing and most widely used systems for agency recruiters and HR professionals. CATS is a full-featured, web-based applicant tracking system. Accessible from any browser or mobile device, users can manage the entire tracking process from posting jobs to leading job boards and social networks to generating customized reports. Users can collect applications with the highly customizable, hosted career portal and find the right candidates with powerful searching capabilities.

Company Details


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CATS Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

85 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CATS?

0% Negative
8% Neutral
92% Positive

Pros

  • Efficient Service
  • Caring
  • Saves Time
  • Client Friendly Policies

Cons

  • Less Inspiring

Feature Ratings

Average 78

Compliance

100

Candidate Experience Portal

88

Customized Job Postings

88

Employee Referrals

86

User Permissions

79

Integration APIs

77

Candidate Experience Surveys

75

Onboarding and Training

75

AI Capabilities

75

Mobile

64

Analytics and Reporting

62

Vendor Capability Ratings

Average 78

Ease of Customization

86

Ease of Implementation

82

Breadth of Features

81

Quality of Features

81

Availability and Quality of Training

80

Ease of IT Administration

79

Ease of Data Integration

77

Vendor Support

76

Product Strategy and Rate of Improvement

75

Usability and Intuitiveness

75

Business Value Created

73

CATS Reviews

Nancy A.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

A great tool for all talent acquisition goals!

Likeliness to Recommend

9 /10

What differentiates CATS from other similar products?

CATS has been utilized by me as an Account Executive and Recruiter. Utilizing CATS, it is simple to discover applicants on any Career Site. Once an applicant has been locked, their details, such as rate and abilities, will be visible to all Employees or Account Managers for reviews and other purposes. We use it during the hiring process to create bespoke job searches, publish jobs, parse resumes, create unique hiring procedures, and generate bespoke reports. It's arguably the easiest system I've worked on, offering incredible options for designing new fields and procedures. I can't picture my tasks done smoothly functioning without it!

What is your favorite aspect of this product?

The benefit of adopting CATS is that we can connect all of our roles and recruitment sites to CATS. The email connectivity and online recruitment capabilities are simple to utilize, the add-ons option is quite effective and important, and I appreciate the courteous and responsive customer service. It is less complicated than other systems that are overburdened with extraneous features. The LinkedIn extensions and resume searches are excellent. Customized processes are a fantastic idea, but they limit the versatility to include essential data into triggers.

What do you dislike most about this product?

CATS' customer experience does not appeal much. Unless we are particularly skilled in a procedure, the interface is difficult to grasp. Much hand-holding is required at first for a newcomer to understand the nuts and bolts of CATS. There is an issue with forwarding applications. When you post a job, it instantly puts it to a work order, which causes a lot of complexity. Quite often the email connection fails to function effectively, and other times the website is difficult to load.

What recommendations would you give to someone considering this product?

The platform performs accurately, what it claims it does - "Applicants, Jobs, Organizations, and Contact Monitoring" - excellent database control with extraordinary ability to monitor a Career including all applications.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service