What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Enables Productivity
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Drag and Drop User Interface
Team Collaboration
Data Loss Prevention
Access Control and Rights Management
3rd-Party Integrations
Large File Optimization
Enterprise Grade Security Controls
Real-Time Synchronization
Audit Trail
Cognitive Content Services
Electronic Signatures
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Box Reviews
David C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Terrific value
Likeliness to Recommend
What differentiates Box from other similar products?
Box is designed with enterprise needs in mind, offering robust features for large organizations, including advanced security, compliance tools, and administrative controls. This makes it particularly appealing to large enterprises with complex requirements.
What is your favorite aspect of this product?
Box excels in providing comprehensive solutions tailored for large organizations with complex needs. This includes advanced security, compliance tools, and detailed administrative controls. These features make Box particularly well-suited for enterprises that require robust data protection, extensive integrations with other enterprise systems, and customizable user permissions.
What do you dislike most about this product?
What I dislike most about Box is its pricing structure. For some users, especially smaller businesses or teams, Box can be relatively expensive compared to other cloud storage solutions. The cost can add up, particularly if you require advanced features or a high level of storage.
What recommendations would you give to someone considering this product?
Assess the pricing structure of Box and determine if it fits within your budget. Compare it with other similar products to ensure you're getting the best value for the features you need.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Almara W.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Aug 2024
Very convenient application for project files
Likeliness to Recommend
What differentiates Box from other similar products?
This is my first time using a product like box. The last company I worked for has a partnership with them. So far my experience has been pretty good when storing customer files and folders especially if my desktop doesn't work properly I can go right to the browser and use it for its intended purposes.
What is your favorite aspect of this product?
The interface is really wonderful. It's very easy to use and identify everything.
What do you dislike most about this product?
Nothing at this time
What recommendations would you give to someone considering this product?
No recommendations at this moment but I really do enjoy using this application
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Ka Ho K T.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2024
Free and secure storage with Box.
Likeliness to Recommend
What differentiates Box from other similar products?
Security and privacy...
What is your favorite aspect of this product?
It is reliable, offers secure hosting almost unlimited.
What do you dislike most about this product?
Box offers almost unlimited free storage to save all the documents you want and much more. In short, Box is one of the storage services that I like the most, it is one of my favorites...
What recommendations would you give to someone considering this product?
It is a reliable option to keep all your files accessible on all the devices you use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
