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SwipeClock LLC

ApplicantStack

Composite Score
7.5 /10
CX Score
7.7 /10
Category
ApplicantStack
7.5 /10

What is ApplicantStack?

ApplicantStack is an online applicant tracking & onboarding system providing small businesses and agencies with a better way to attract, recruit and hire new employees. Designed for HR professionals and recruiters, this easy-to-use applicant tracking system doesn’t require any software installation and can be accessed anytime, anywhere from any device.

Company Details


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Awards & Recognition

ApplicantStack won the following awards in the Applicant Tracking Systems - Midmarket category

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ApplicantStack Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ApplicantStack.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ApplicantStack?

13% Negative
12% Neutral
75% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 80

Candidate Application Process

87

Customized Job Postings

87

Employee Referrals

84

User Permissions

83

Analytics and Reporting

78

Integration APIs

77

Onboarding and Training

75

AI Capabilities

75

Mobile

61

Candidate Experience Surveys

50

Vendor Capability Ratings

Average 78

Ease of Implementation

83

Usability and Intuitiveness

82

Breadth of Features

80

Ease of Data Integration

80

Ease of IT Administration

80

Business Value Created

77

Quality of Features

76

Availability and Quality of Training

76

Ease of Customization

76

Vendor Support

72

Product Strategy and Rate of Improvement

71

ApplicantStack Reviews

Jaguti M.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

ApplicantStack Review

Likeliness to Recommend

9 /10

What differentiates ApplicantStack from other similar products?

This software makes applicant tracking easy and is the most affordable in its category.

What is your favorite aspect of this product?

With ApplicantStack we can fastly and effectively fill positions thanks to applicant tracking features It's affordable and using it is easy too.

What do you dislike most about this product?

No hates for ApplicantStack.

What recommendations would you give to someone considering this product?

I recommend ApplicantStack because it's the best as an applicant tracking software.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Desirae A.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

"Easy to learn program with good customer service"

Likeliness to Recommend

9 /10

What differentiates ApplicantStack from other similar products?

As opposed to competing products, this one has exceptional customer support that is always quick to respond to questions from brand-new users. I was given inadequate instruction on how to utilize this program and have often come to rely on your assistance.

What is your favorite aspect of this product?

Simple in operation. Affordable. We offer month-to-month agreements. Intuitive. Simple in both conception and execution. The comments section is fantastic for maintaining an archive of interview notes, which is one of my main uses for the app. I've tried ADP, Paylocity, Paycom, and a few others, and this is by far the best ATS I've ever used. And the most value for your money. ApplicantStack is an essential part of my daily HR routine. We are blown away by the level of personalization available. As a huge fan of ApplicantStack, I always advocate for it wherever possible. The new user tutorial is fantastic as well.

What do you dislike most about this product?

I'd love to be a power user of the system, therefore a formal "certification" training program would be fantastic. The quality of the service provided to customers is adequate but not outstanding. Thankfully, my interactions with the customer service department are rather infrequent. I've seen that they become defensive if I bring up the topic of customer service with them ("oh go watch a video"). Although it's not terrible by any means, the onboarding process for new customers could use some work. As far as integrations go, it works okay with Indeed. Minor issues like these would not cause me to go elsewhere than ApplicantStack.

What recommendations would you give to someone considering this product?

This software comes highly recommended from me due to its intuitive design and clear, step-by-step instructions. In our experience, their customer care has been really responsive and accommodating. My favorite features are the customizable banners, mail merge-capable email templates, and the ability to set off automatic emails at various points in the process.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

Shubhankar P.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

ApplicantStack review

Likeliness to Recommend

8 /10

What differentiates ApplicantStack from other similar products?

ApplicantStack is a great when we need jobs that needs to be posted to multiple sites but need one place to track between all of them

What is your favorite aspect of this product?

It provides great tracking system for applicants for multiple jobs, it provides applicant tracking and integrated onboarding

What do you dislike most about this product?

It need to have more intuitive dashboards and interaction tutorials on how to use the product well

What recommendations would you give to someone considering this product?

The amount of customisation is wonderful and we can get almost every aspect of the program customized as per needs

Pros

  • Enables Productivity
  • Effective Service
  • Altruistic
  • Acts with Integrity

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