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Amplitude

Amplitude Analytics

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Amplitude Analytics
8.3 /10

What is Amplitude Analytics?

Amplitude Analytics gives you intelligent insight into customer behaviour and enables your teams to instantly answer both simple and complex questions - from measuring baseline metrics to understanding, exploring, learning and predicting what will happen next. Amplitude unites all your data with behavioral analytics and AI automation for an easier way to build your best product.

Company Details


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Amplitude Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

82 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amplitude Analytics?

10% Negative
5% Neutral
85% Positive

Pros

  • Helps Innovate
  • Friendly Negotiation
  • Caring
  • Enables Productivity

Feature Ratings

Average 75

Product Analytics

85

Dashboards, Analytics and Reporting

80

Website Analytics

79

Customer Journey Modelling

79

3rd-Party Integrations

78

Session Replay

76

Privacy, Security, and Regulatory Compliance

76

Event & Conversion Analytics

74

Customer Identity

73

Marketing Analytics

70

Governed Access & Security

70

Vendor Capability Ratings

Average 73

Quality of Features

76

Ease of Customization

75

Usability and Intuitiveness

75

Business Value Created

74

Ease of IT Administration

74

Ease of Implementation

73

Ease of Data Integration

73

Product Strategy and Rate of Improvement

71

Availability and Quality of Training

68

Vendor Support

67

Breadth of Features

65

Amplitude Analytics Reviews

Nicolas N.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Very good Saas for analytics and client journey

Likeliness to Recommend

8 /10

What differentiates Amplitude Analytics from other similar products?

Lots of innovative features are included. We see a constant thrive for innovation and new features

What is your favorite aspect of this product?

Really easy to use, both for the owner and the end users that can create their own views

What do you dislike most about this product?

Sometimes conclusion analytics are not so relevant and need more hands on work

What recommendations would you give to someone considering this product?

Go for it, try it for yourself and see how easy it is to use

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Less Efficient Service

Satyanarayana B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2026

Best Product for Easy and Fast Data Analysis AI

Likeliness to Recommend

10 /10

What differentiates Amplitude Analytics from other similar products?

Easy to use, with no need to write SQL queries. It supports AI—just type your query in plain text, and it generates analysis and charts automatically. It also includes a chat feature for data analysis, which is very helpful. Additionally, it’s easy to integrate with Slack; you can simply ask questions in the channel and get data instantly

What is your favorite aspect of this product?

Simple to use for data analysis. For example, when data is in GCP or any other cloud, the operational cost is high and analysis can be difficult. However, with Amplitude, there are no additional operational costs, analysis is faster, and it helps in making decisions instantly

What do you dislike most about this product?

some time it takes more time to laod the data and also improve AI

What recommendations would you give to someone considering this product?

Easy to use, even without SQL knowledge Start with proper event tracking to get accurate data Use AI features for quick analysis, but verify important results Good for fast insights and quick decision-making Check pricing as data grows Keep a backup like BigQuery for advanced analysis

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

America S.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Amplitude helps me understand our funnels

Likeliness to Recommend

10 /10

What differentiates Amplitude Analytics from other similar products?

I like how Amplitude is using and evolving with AI. I use its Analyze feature often, and it saves me valuable time. Please keep improving the feature, since it's a lifesaver!

What is your favorite aspect of this product?

Analyze is a lifesaver. It helps me understand charts much more quickly than if I didn't have the feature.. I'd have to go to another AI, and since i already have it within the app, it helps me a lot.

What do you dislike most about this product?

Downloading the charts is a pain. I want to move to Claude for help on presentations for example, and showing Amplitude charts, since I can't connect both applications, is a pain for me. Another pain is when I'm creating funnels, some events, in my case, have the same name, just different properties, and it's a pain that I can't duplicate an event as I need it to be, to save time. It's time we're able to dictate or something that helps us save more time!

What recommendations would you give to someone considering this product?

Amplitude is easy to use and understand, and having an AI feature saves a lot of time. I recommend you go over their tutorial if you have doubts about how to use a feature, but the platform itself is easy to understand and navigate.

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Performance Enhancing

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