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Amplitude

Amplitude Analytics

Composite Score
7.7 /10
CX Score
7.7 /10
Category
Amplitude Analytics
7.7 /10

What is Amplitude Analytics?

Amplitude Analytics gives you intelligent insight into customer behaviour and enables your teams to instantly answer both simple and complex questions - from measuring baseline metrics to understanding, exploring, learning and predicting what will happen next. Amplitude unites all your data with behavioral analytics and AI automation for an easier way to build your best product.

Company Details


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Awards & Recognition

Amplitude Analytics won the following awards in the Product Analytics category

Amplitude Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amplitude Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

95 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amplitude Analytics?

0% Negative
14% Neutral
86% Positive

Pros

  • Performance Enhancing
  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity

Cons

  • Vendor's Interest First

Feature Ratings

Average 82

Analytics and Reporting

94

Conversion Analysis

88

Data Integrity

84

Audience Segmentation

83

Data Analysis and Survey Function

80

Data Management

78

Marketing Analytics

77

Mobile Functionality

77

Device and Browser Analytics

76

API Framework

75

Data Warehousing

74

Vendor Capability Ratings

Average 77

Business Value Created

86

Quality of Features

83

Breadth of Features

83

Usability and Intuitiveness

79

Availability and Quality of Training

76

Ease of Data Integration

76

Product Strategy and Rate of Improvement

74

Ease of Implementation

73

Ease of Customization

72

Vendor Support

72

Ease of IT Administration

72

Amplitude Analytics Reviews

Rupesh Kumar P.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Wonderful products for collaborative analytics

Likeliness to Recommend

10 /10

What differentiates Amplitude Analytics from other similar products?

Provides more advanced features and solving the attribution problem.

What is your favorite aspect of this product?

We can create a Dashboard for each segment required and with Amplitude, we can really dig very deep into the data you need.

What do you dislike most about this product?

In paid campaign tracking sometime problem occur means UTM tag tracking issue or attribution to a different channel.

What recommendations would you give to someone considering this product?

Amplitude give 360-degree view across the customers' journey by its behavioral tracking, So any one looking for this must consider this to get some scalable data for business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abdullah A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Best Analytic tool for product-based company!

Likeliness to Recommend

9 /10

What differentiates Amplitude Analytics from other similar products?

Easy integration of sdks better dashboard, real time events e.t.c

What is your favorite aspect of this product?

Dashboard , funnels and live events

What do you dislike most about this product?

nothing as of now!

What recommendations would you give to someone considering this product?

Best analytic tool for product based comapnies!

Pros

  • Over Delivered
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Bernard B.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Great Capabilities but Excess Development Required

Likeliness to Recommend

6 /10

What differentiates Amplitude Analytics from other similar products?

Their dashboard was very nice, intuitive. Available reports were clear in their value. Not sure how this compares to the competition, but I have to believe they're highly competitive.

What is your favorite aspect of this product?

I was able to observe and report on millions of navigation clicks from our users, not by name but by unique ID. This allowed me to report on very specific requests from stakeholders, which allowed them to make strategic decisions about future enhancements to our platform.

What do you dislike most about this product?

The primary negative about the product is that it requires extensive technical resources to implement and to maintain. In our case the implementation occurred over several weeks, several years ago. To enhance this work we would have needed to re-deploy developers, which was not feasible. It also meant that any new capabilities - create since the original Amplitude API was developed - could not be reported on.

What recommendations would you give to someone considering this product?

If you have ample technical resources to implement the tool, AND to maintain it over time, it really is an excellent tool for analytics and reporting. But if you're not confident you'll be able to maintain that internal technical support, you might want to consider alternatives.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Cons

  • Less Effective Service

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