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Amplitude

Amplitude Analytics

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Amplitude Analytics
8.3 /10

What is Amplitude Analytics?

Amplitude Analytics gives you intelligent insight into customer behaviour and enables your teams to instantly answer both simple and complex questions - from measuring baseline metrics to understanding, exploring, learning and predicting what will happen next. Amplitude unites all your data with behavioral analytics and AI automation for an easier way to build your best product.

Company Details


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Amplitude Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

82 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amplitude Analytics?

10% Negative
5% Neutral
85% Positive

Pros

  • Helps Innovate
  • Friendly Negotiation
  • Caring
  • Enables Productivity

Feature Ratings

Average 75

Product Analytics

85

Dashboards, Analytics and Reporting

80

Website Analytics

79

Customer Journey Modelling

79

3rd-Party Integrations

78

Session Replay

76

Privacy, Security, and Regulatory Compliance

76

Event & Conversion Analytics

74

Customer Identity

73

Marketing Analytics

70

Governed Access & Security

70

Vendor Capability Ratings

Average 73

Quality of Features

76

Ease of Customization

75

Usability and Intuitiveness

75

Business Value Created

74

Ease of IT Administration

74

Ease of Implementation

73

Ease of Data Integration

73

Product Strategy and Rate of Improvement

71

Availability and Quality of Training

68

Vendor Support

67

Breadth of Features

65

Amplitude Analytics Reviews

Guilherme C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2026

This software is amazing, because it's help me.

Likeliness to Recommend

10 /10

What differentiates Amplitude Analytics from other similar products?

Amplitude stands out for its strong product analytics capabilities, especially around user behavior tracking, funnels, and cohort analysis. Compared to other tools, it’s much more focused on product decision-making rather than just marketing analytics. The interface makes it easier to explore data without heavy SQL dependency, and the depth of insights you can get from user journeys is a big advantage.

What is your favorite aspect of this product?

My favorite aspect is how easy it is to analyze user behavior across different stages of the product. Features like funnels, retention analysis, and segmentation are very intuitive and powerful. It helps teams quickly identify where users drop off and make data-driven decisions without relying too much on data teams.

What do you dislike most about this product?

The main downside is the learning curve for more advanced analyses and the initial setup, which can be complex depending on the tracking structure. Also, some features can feel overwhelming at first, and pricing can become expensive as data volume grows.

What recommendations would you give to someone considering this product?

Make sure you invest time upfront in defining a solid tracking plan and event structure, as this will directly impact the quality of your analysis later. Start simple, focus on key metrics and user journeys, and evolve your setup over time. It’s also important to align product and data teams early to get the most value out of the tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2026

Life-saving Features with Competitive Pricing

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bia M.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Amplitude empowered me as Product Designer

Likeliness to Recommend

10 /10

What differentiates Amplitude Analytics from other similar products?

I’ve used a few other product analytics platforms before Amplitude, and this one is by far the easiest to interact with. I gained full autonomy to access data, create charts, and collaborate with my team directly within the tool. With Amplitude, the company also shifted its approach by giving access to everyone in tech and product. This was a big change for me as a product designer, as I can now independently explore data to inform design decisions and even challenge business assumptions. Data analysts still play a key role in building dashboards for the team, but being able to think about and use data during both the discovery and solution

What is your favorite aspect of this product?

My favorite aspect of Amplitude is its UI/UX. I find it intuitive and easy to use, even for non-data experts. After learning the basics, it was very easy for me to continue developing my skills with the tool. And of course, as a designer, I really appreciate when a product feels comfortable and clear—both visually and cognitively.

What do you dislike most about this product?

Nothing in particular. There are features I don’t use much, but the ones I do use (creating charts, dashboards, session replay, surveys, and guides) work well for me.

What recommendations would you give to someone considering this product?

Try it first and see if it fits your business and product needs. If you decide Amplitude is a good fit, plan to train your team and set up a support channel around it. People often need to review their charts with others to build confidence.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

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