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AgoraPulse

Agorapulse

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Agorapulse
8.5 /10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

88

Dashboards and Visualization

87

Social Moderation and Workflow Management

86

Social Response Management

86

Social Media Channel Integration Outbound

86

Social Asset Management

86

Social Post Archival

83

Campaign Execution

83

Sentiment Analysis

81

Trend Analysis

80

Contextual Analysis

79

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Quality of Features

85

Usability and Intuitiveness

84

Breadth of Features

84

Ease of Data Integration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Business Value Created

82

Vendor Support

80

Ease of IT Administration

80

Availability and Quality of Training

79

Agorapulse Reviews

Kate M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Makes easier to manage all social media sites

Likeliness to Recommend

8 /10

What differentiates Agorapulse from other similar products?

Sending out our publications at key periods is both highly fascinating and beneficial. Its goal is to make social media marketing procedures better. We are able to effectively manage all publications. It has proven essential for virtual engagement.

What is your favorite aspect of this product?

Overall experience was terrific. Additionally, there is a LinkedIn bio option to track, which is wonderful because Instagram doesn't allow links in posts, and the LinkedIn bio enables quick identification of the links associated with each post. Another thing I found is that posting an image to Instagram's specifications is not even necessary for it to happen. I like its price and customer assistance.

What do you dislike most about this product?

It can occasionally be difficult to read and understand the part where tales are scheduled. It hasn't been easy for me, but maybe I just haven't gotten the hang of it. Additionally, I wish there was a way to easily copy an entire post to use on another social media platform.

What recommendations would you give to someone considering this product?

Agorapulse is very user-friendly and well worth the monthly fee. Additionally, useful, the updated edition lets you plan out 30 posts per month. I've done business with a number of tiny companies. This is a really useful tool if you want to develop your social media account through regular posting and campaign creation.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jakub Z.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Wonderful platform for managing social media

Likeliness to Recommend

8 /10

What differentiates Agorapulse from other similar products?

Agorapulse helps to address the problem of posting across teams generally. We can check other teams' posts on the same day using the calendar outlook to correctly time our own. The schedule is definitely a benefit. The tool was excellent for managing social media.

What is your favorite aspect of this product?

Agorapulse provided us with a really positive and valuable overall experience. With solid experience, it aids in my ability to visualize the entire marketing process. I also appreciate how efficiently and effectively the posts are found. It integrates the concept of developing social media management, and most of its system is updated frequently to make improvements.

What do you dislike most about this product?

I find it frustrating that there is no option to plan Instagram Stories to publish automatically as I use it primarily for Instagram. We must have the app installed on our phones and affirm our desire for a story to go live for it to post and improve.

What recommendations would you give to someone considering this product?

Agorapulse is most likely going to be the ideal social media management solution for you if your company or organization relies heavily on very visual content or sales! When it comes to Instagram integration, it's tough to top. I highly recommend it to anyone who wants to work efficiently. It works great.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Jeanette F.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A distinctive experience in managing social media.

Likeliness to Recommend

8 /10

What differentiates Agorapulse from other similar products?

It can be challenging to come up with effective means of collaboration and content assessment. It only becomes more challenging by including clients in the evaluation process. Our staff can now easily work across many time zones both internally and externally thanks to Agorapulse. It improves the experience for our customers while saving a tonne of time for our staff.

What is your favorite aspect of this product?

Agorapulse is simple to navigate and utilize. It is simple to see everything in one location and make plans using the calendar view. The platform provides solid analytics and a data dashboard, and customer support is responsive and helpful. Good value! Agorapulse is a good value and effective tool. I also appreciate how easy it is to understand our results thanks to the reports section's clarity and organization.

What do you dislike most about this product?

Their client notification features are also a little lacking. For some of our clients, social media is an iterative process, so if an alteration is made and given back to a client on the platform, they are not instantly made aware of the change.

What recommendations would you give to someone considering this product?

It's an excellent social media automation software, and scheduling articles is easy and hassle-free. My only suggestion would be to ensure you have email notifications enabled to discover bugs or unsuccessful posts.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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