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AgoraPulse

Agorapulse

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Agorapulse
8.5 /10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

88

Dashboards and Visualization

87

Social Moderation and Workflow Management

86

Social Response Management

86

Social Media Channel Integration Outbound

86

Social Asset Management

86

Social Post Archival

83

Campaign Execution

83

Sentiment Analysis

81

Trend Analysis

80

Contextual Analysis

79

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Quality of Features

85

Usability and Intuitiveness

84

Breadth of Features

84

Ease of Data Integration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Business Value Created

82

Vendor Support

80

Ease of IT Administration

80

Availability and Quality of Training

79

Agorapulse Reviews

karan b.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

10/10 As a social management tool

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

I like how fast they resolve our problems if we face any. the customer support is very helpful

What is your favorite aspect of this product?

i like how easily we can connect and schedule our posts for Instagram and LinkedIn and twitter. It saves so much time of ours and we can do multitasking because of this instead of wasting time

What do you dislike most about this product?

sometimes we have to post twice maybe there was a glitch or something so please resolve it otherwise this is great tool

What recommendations would you give to someone considering this product?

You can consider this without any hesitation it is very cost effective and help in doing multitasking and you can automate your work by scheduling posts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Faraz A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

User friendly product but a bit pricey.

Likeliness to Recommend

5 /10

What differentiates Agorapulse from other similar products?

As compared to other similar products Agorapulse has more in-depth metrics and advanced reporting features.

What is your favorite aspect of this product?

The preview and customisation feature of this product is my favorite. It helps me post the content on multiple social media platforms which is customised as per the social media platform.

What do you dislike most about this product?

Agropulse is an expensive tool. The basic plan (Pro) was $99 per month (the equivalent of $79 per month if you paid annually).

What recommendations would you give to someone considering this product?

The product can focus on decreasing its plan amounts so it can be accessed by wider audience.

Pros

  • Security Protects
  • Continually Improving Product
  • Efficient Service
  • Effective Service

Adriana J.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

It works great on many social media platforms

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

We really liked Agorapulse because of how easy it is to use and how many helpful features it has. It was easy to set up and gives us the ability to schedule when our posts go live.

What is your favorite aspect of this product?

It has helped us save time and effort by automating and streamlining the delivery of information across your social media networks and allowing us to schedule it in advance. The program's dynamic and user-friendly design ensures extensive and successful use.

What do you dislike most about this product?

The integration of additional services is necessary to increase the usefulness of the service and to encourage more contact with other companies.

What recommendations would you give to someone considering this product?

Agorapulse makes it easy for anyone to automate the delivery of important customer information. Thanks to this service, we've streamlined our publishing process and become much more efficient.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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