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AgoraPulse

Agorapulse

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Agorapulse
8.5 /10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

88

Dashboards and Visualization

87

Social Moderation and Workflow Management

86

Social Response Management

86

Social Media Channel Integration Outbound

86

Social Asset Management

86

Social Post Archival

83

Campaign Execution

83

Sentiment Analysis

81

Trend Analysis

80

Contextual Analysis

79

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Quality of Features

85

Usability and Intuitiveness

84

Breadth of Features

84

Ease of Data Integration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Business Value Created

82

Vendor Support

80

Ease of IT Administration

80

Availability and Quality of Training

79

Agorapulse Reviews

Reyansh D.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Great Software product

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

excellent social media management tool, that no other tool able to match

What is your favorite aspect of this product?

Social media management and notification

What do you dislike most about this product?

User experience needs improvement

What recommendations would you give to someone considering this product?

Need to use for your social media management and success

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Sheryl C.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Great social media marketing with little effort

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

Agorapulse is compatible with every social network that your company uses, and it also makes it simple to create a publication schedule. In comparison to previous methods, this platform drastically reduces the time required for social media administration and social listening, which is why I find it so appealing.

What is your favorite aspect of this product?

I appreciate how well the software runs on both my desktop and my phone, and I appreciate how simple it is to produce and disseminate marketing materials for all of my accounts. Agorapulse's excellent customer service is another thing I want to point out.

What do you dislike most about this product?

Agorapulse is pricey, but I've been able to accomplish a great job with it and save time for other activities. I also have no complaints to air about the company, so that's a plus.

What recommendations would you give to someone considering this product?

Agorapulse has allowed us to perform a great job promoting our business on social media with almost any effort at all. I was able to set up a publication schedule that ensures all information is released on time and without error, and I can rest assured that my social media will always be current because of this.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Effective Service

Christina O.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Greatest social media marketing management tool

Likeliness to Recommend

10 /10

What differentiates Agorapulse from other similar products?

It consistently fulfills its commitments, whether they are related to the product, its functionality, the cost, or the support community, which puts Agorapulse on top and a client choice. It is easy to use and has a professional appearance. We truly saw its shared external calendars in terms of improving the efficiency and profitability of our agency business.

What is your favorite aspect of this product?

When I first used Agorapulse software, I was really astounded by how perfectly it equipped me to make me able to plan, arrange, and schedule material for all of our social media channels in one area. Its smart analytics tools are particularly astounding because they display the material that was worked profitably and the stuff that was not in beautiful and helpful ways.

What do you dislike most about this product?

It takes time to get the most recent features, such as reel-posting functionality or new photo cropland. It quite often collides. The material does not constantly post, and texts are not always delivered. I absolutely despise the impossibility to save tags/mentions of other groups.

What recommendations would you give to someone considering this product?

You just need to put Agorapulse smartly, in my opinion. All the resources the marketing team requires are there; it serves as your management hub for all interactions, discussions, and reviews, putting you in a position to efficiently monitor the effectiveness of your marketing materials and identify patterns that are attracting consumers to your brand.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

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