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AgoraPulse

Agorapulse

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Agorapulse
8.5 /10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

88

Dashboards and Visualization

87

Social Moderation and Workflow Management

86

Social Response Management

86

Social Media Channel Integration Outbound

86

Social Asset Management

86

Social Post Archival

83

Campaign Execution

83

Sentiment Analysis

81

Trend Analysis

80

Contextual Analysis

79

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Quality of Features

85

Usability and Intuitiveness

84

Breadth of Features

84

Ease of Data Integration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Business Value Created

82

Vendor Support

80

Ease of IT Administration

80

Availability and Quality of Training

79

Agorapulse Reviews

Carlos S.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Great add on to the work flow!

Likeliness to Recommend

10 /10

What differentiates Agorapulse from other similar products?

The overall integration is the key element here. The majority of the initial setup is done with just a matter of a couple of clicks.

What is your favorite aspect of this product?

I love the ease of knowing that after all the planning, I can focus in other areas, as Agorapulse will take care of all planned works.

What do you dislike most about this product?

The fact that Facebook groups are not integrated

What recommendations would you give to someone considering this product?

This is a very useful tool, the amount of free time you will gain after purchasing Agorapulse will totally worth the investment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Emily P.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Agorapulse is perfect for multiple social profiles

Likeliness to Recommend

8 /10

What differentiates Agorapulse from other similar products?

I found Agorapulse to be the product with the most flexibility of number of social profiles available.

What is your favorite aspect of this product?

I like that Agorapulse gives me one space to look at our 35 social profiles to moderate and answer comments.

What do you dislike most about this product?

I wish they would put more effort into enterprise level functionality. They recently added Canva support which I do not believe is needed at an enterprise level. At this level I'm using either Adobe products, a designer, or an agency for my creative assets. Canva is not on my radar at all.

What recommendations would you give to someone considering this product?

If you need a lot of social media profiles available to you, this is the product I would choose.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Madison H.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Best product on the market!

Likeliness to Recommend

10 /10

What differentiates Agorapulse from other similar products?

The ease of understanding from a client perspective. They love this tool and it really helps them see and know exactly what we’re doing for their campaigns

What is your favorite aspect of this product?

The classy but modern look of the platform. Easy to understand.

What do you dislike most about this product?

That there’s a few connections that we have that you all don’t offer.

What recommendations would you give to someone considering this product?

To use it. If they don’t, they’re doing themselves and their clients a disservice

Pros

  • Enables Productivity
  • Trustworthy
  • Caring
  • Altruistic

Cons

  • Slower Product Innovation
  • Vendor Friendly Policies
  • Less Fair

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