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AgoraPulse

Agorapulse

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Agorapulse
8.5 /10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

88

Dashboards and Visualization

87

Social Moderation and Workflow Management

86

Social Response Management

86

Social Media Channel Integration Outbound

86

Social Asset Management

86

Social Post Archival

83

Campaign Execution

83

Sentiment Analysis

81

Trend Analysis

80

Contextual Analysis

79

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Quality of Features

85

Usability and Intuitiveness

84

Breadth of Features

84

Ease of Data Integration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Business Value Created

82

Vendor Support

80

Ease of IT Administration

80

Availability and Quality of Training

79

Agorapulse Reviews

Laura G.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Easy to use, great functionality and reporting

Likeliness to Recommend

10 /10

What differentiates Agorapulse from other similar products?

We found the reporting capabilties to be most flexible and effective and it offered the best package out of all the ones we looked at. We did a free trial and got a sense of it before having to commit. They offer nonprofit discounts.

What is your favorite aspect of this product?

It's so easy and inuitive to post, schedule etc, but the reporting is so easy and clean.

What do you dislike most about this product?

nothing - honestly. There's no aspect to Agorapulse that doesn't work well or isn't easy to use.

What recommendations would you give to someone considering this product?

Take advantage of a free trial and you'll see how great it is to use!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Natasha S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Fantastic software - makes life easier!

Likeliness to Recommend

10 /10

What differentiates Agorapulse from other similar products?

Agorapulse offers social listening which is a tool that not many platforms offer, or, if they do, it is at a steep price.

What is your favorite aspect of this product?

I love the ability to enter in my own branded hashtags and hear what others have to say about my brand/product! It really helps our marketing efforts as we have a direct line of sight to users ideas and thoughts of what they want to see from us.

What do you dislike most about this product?

I wish they had more international abilities so I can learn more about my international customers.

What recommendations would you give to someone considering this product?

I highly recommend this product for your customer service/social media team. It is much easier to streamline all social pages into one platform and have the ability to respond to multiple social requests on different platforms, from one place.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kate D.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Very easy to use!

Likeliness to Recommend

10 /10

What differentiates Agorapulse from other similar products?

Agorapulse is a more user friendly company and creates an easier way to schedule posts to go out and view them before we can send them.

What is your favorite aspect of this product?

I love how user friendly this site is and how my coworkers and I learned how to use it and can see our feed before it goes up to schedule our pictures.

What do you dislike most about this product?

I have no complaints

What recommendations would you give to someone considering this product?

I would highly suggest this product! It’s an amazing company and super user friendly

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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