What is Agorapulse?
Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Agorapulse?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Dashboards and Visualization
Social Moderation and Workflow Management
Social Response Management
Social Media Channel Integration Outbound
Social Asset Management
Social Post Archival
Campaign Execution
Sentiment Analysis
Trend Analysis
Contextual Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Business Value Created
Vendor Support
Ease of IT Administration
Availability and Quality of Training
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Agorapulse Reviews
Samantha H.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2021
Makes managing social's a breeze
Likeliness to Recommend
What differentiates Agorapulse from other similar products?
I have used other social media management tools in the past, and the usability, features, and organizational features in Agorapulse outweigh those of the others.
What is your favorite aspect of this product?
I believe assigning certain posts or direct messages to different members on the team was essential, as Marketing and Sales team members had their hands on this tool at all times.
What do you dislike most about this product?
At the time, there wasn't an option to integrate Instagram's direct messages onto the tool. It has been over a year since I've used this tool so this feature may be available now.
What recommendations would you give to someone considering this product?
If you are managing many different social media platforms for your company, this is a tool that will keep you organized to the fullest extent. This made connecting with our audience 10x more enjoyable, because we were able to reply quick and keep tabs on different consumers. I love the insights Agorapulse provides, and background information it grabs from people's profiles so you can see if they've ever messaged you before, left a post, or even where they're from if their profile shows this information.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jason M.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
It simplifies all marketing
Likeliness to Recommend
What differentiates Agorapulse from other similar products?
It has helped my colleagues who are getting into marketing and CRM management in the organization and me. It has been an evident boost in performing our daily functions to expand the reach of our brand, which I consider a clear benefit to the entire organization. It is an everyday use tool within my organization; it integrates everything we need to work our social networks, increase traffic and interact with the audience, and more.
What is your favorite aspect of this product?
Thanks to Agorapulse, I can manage the social networks of my organization and our clients. It allows me to have a somewhat organized environment where I can do many things like manage messages coming from social networks, schedule content to post on social networks, pull information from prospects and customers, and much more in one place.
What do you dislike most about this product?
It proposes a learning curve because some of the functions are somewhat complicated, and it takes extra training time and patience to get familiar with them.
What recommendations would you give to someone considering this product?
It's a pretty good application, beneficial for marketing and customer interaction within any organization. Recommended.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Garima B.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Dec 2021
One stop for all social media management needs
Likeliness to Recommend
What differentiates Agorapulse from other similar products?
- Exceptional client relationship management and support - In-depth educational content around the product usage and industry - Client-friendly policies - Intuitive and comprehensive at the same time
What is your favorite aspect of this product?
The ease of use and the time-savings and increased productivity it results in for social media management.
What do you dislike most about this product?
The premium/pro plans are quite expensive and hard-to-afford for small businesses.
What recommendations would you give to someone considering this product?
To make the most of all features offered, especially the in-depth analytics and reports.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
