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AgoraPulse

Agorapulse

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Agorapulse
8.5 /10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

88

Dashboards and Visualization

87

Social Moderation and Workflow Management

86

Social Response Management

86

Social Media Channel Integration Outbound

86

Social Asset Management

86

Social Post Archival

83

Campaign Execution

83

Sentiment Analysis

81

Trend Analysis

80

Contextual Analysis

79

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Quality of Features

85

Usability and Intuitiveness

84

Breadth of Features

84

Ease of Data Integration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Business Value Created

82

Vendor Support

80

Ease of IT Administration

80

Availability and Quality of Training

79

Agorapulse Reviews

Marc M.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

Excellent product with great UI and features

Likeliness to Recommend

7 /10

What differentiates Agorapulse from other similar products?

Ease of use, clear UI and breadth of features

What is your favorite aspect of this product?

Ease of use for all activities

What do you dislike most about this product?

Costs for startup were simply too much at the time for us

What recommendations would you give to someone considering this product?

Absolutely recommend this once you’re serious into social media marketing

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sam C.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

Social media made easier!

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

The main thing that differentiates Agorapulse from competitors is its price. Not only does Agorapulse offer the same social media features as its competitors, but its price makes it a lot more affordable to those looking for social media management software.

What is your favorite aspect of this product?

My favorite aspect of Agorapulse is its competitor tracking tool. This tool allows me to select other social media accounts of competitors in our industry and measure our social media metrics compared to theirs. In one window I can easily scan and see areas in which we lead and areas where we could improve compared to our competitors.

What do you dislike most about this product?

Agorapulse is always improving their product, so negative features tend to go away quickly. One of the features I'm still waiting for is the ability to select more than one photo from the camera roll when using the mobile app. Currently, users have to open the camera roll area each time and scroll and find their photo.

What recommendations would you give to someone considering this product?

If you value customer service and onboarding help, Agorapulse is unbeatable for the price. They have been entirely helpful and attentive. I recommend at least scheduling a call with them to see all the features that they can offer you.

Pros

  • Continually Improving Product
  • Fair
  • Generous Negotitation
  • Helps Innovate

Nicolas M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

best value for money

Likeliness to Recommend

8 /10

What differentiates Agorapulse from other similar products?

It's a great product, Easy to use and which largely rivals its competitors in terms of UX and functionality. The design of the platform is modern and pleasant.

What is your favorite aspect of this product?

It offers the same features as its main competitors for a much more affordable budget.

What do you dislike most about this product?

media monitoring set up is the only feature to improve

What recommendations would you give to someone considering this product?

a perfect tool for companies that owns many social accounts with budget constraints and requiring several licenses

Pros

  • Reliable
  • Enables Productivity
  • Client's Interest First
  • Generous Negotitation

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