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AgoraPulse

Agorapulse

Composite Score

8.5 /10

CX Score

8.7 /10

67 Reviews Write a Review

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details

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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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6 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2023

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

4 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative

3% Neutral

97% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

Dashboards and Visualization

Social Moderation and Workflow Management

Social Response Management

Social Media Channel Integration Outbound

Social Asset Management

Social Post Archival

Campaign Execution

Sentiment Analysis

Trend Analysis

Contextual Analysis

Vendor Capability Ratings

Average 83

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Business Value Created

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Also Featured in...

Social Media Monitoring

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View Agorapulse in this category (opens in a new tab)

Agorapulse Reviews

Tony D.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Great looking and easy to use

Likeliness to Recommend

10 /10

What differentiates Agorapulse from other similar products?

Ease of use. The design of the platform is very good and some of the features, like bulk reviewing items are massive timesavers

What is your favorite aspect of this product?

The UX is great

What do you dislike most about this product?

It’s limits on features on the version I have

What recommendations would you give to someone considering this product?

If you have multiple accounts you need a tool to help you manage your socials. Agorapulse is my favourite as it’s easy to use and easy to under

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Alexander H.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Likeliness to Recommend

8 /10

What is your favorite aspect of this product?

Simple to use, responsive customer service chatbots who really care about helping me solve problems, and a social inbox that lets me read messages from several social networks in one place make it a great choice for me.

What do you dislike most about this product?

Social media search tools are restricted to keywords and categories and need an additional subscription, making it prohibitively expensive for small businesses.

What recommendations would you give to someone considering this product?

Use the free edition first to see whether it satisfies your needs as a growing business before investing in a subscription, even though the tool's functionality is excellent to me personally.

Pros

Unique Features
Efficient Service
Effective Service
Inspires Innovation

Agaciko M.

Role: Finance
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

A Great Social Media Monitoring and Management Sof

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

Agorapulse is special in that it's both a social Media management and social media monitoring software

What is your favorite aspect of this product?

I have used it and I like it's simplicity It makes managing social media pages easy Social media monitoring is easy It's relatively affordable

What do you dislike most about this product?

Nothing to dislike. It's very effective

What recommendations would you give to someone considering this product?

I highly recommend Agorapulse as it has best features for social Media monitoring and management. It's affordable too.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Agorapulse

What is Agorapulse?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Agorapulse Ratings

86 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Agorapulse?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Media Channel Integration Inbound Ability to monitor social media services, such as Facebook, Twitter, LinkedIn, YouTube, and more.

Dashboards and Visualization Ability to visualize data and create analytics dashboards.

Social Moderation and Workflow Management Ability to create end-to-end routing and escalation workflows from social content.

Social Response Management Ability to respond in-band to social media posts; ability to execute post-time optimization.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Asset Management Ability to access visual asset library with access permissions and expiry dates to be used on social media.

Social Post Archival Ability to archive social posts and platform activity to create an audit trail.

Campaign Execution Ability to manage social and media assets: tools for social campaign execution, reporting, and analytics.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Trend Analysis Ability to monitor trends and traffic on multiple social media sites.

Contextual Analysis Ability to use NLP, deep learning and semantic analysis to extract meaning from social posts.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Social Media Monitoring

Agorapulse Reviews

Tony D.

Great looking and easy to use

Likeliness to Recommend

Pros

Alexander H.

Likeliness to Recommend

Pros

Agaciko M.

A Great Social Media Monitoring and Management Sof

Likeliness to Recommend

Pros

Most Popular Agorapulse Comparisons

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Title

2
Since last award

Feature Ratings

Social Media Channel Integration Inbound

Dashboards and Visualization

Social Moderation and Workflow Management

Social Response Management

Social Media Channel Integration Outbound

Social Asset Management

Social Post Archival

Campaign Execution

Sentiment Analysis

Trend Analysis

Contextual Analysis

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Business Value Created

Vendor Support

Ease of IT Administration

Availability and Quality of Training