What is Agile CRM?
Agile CRM is a fully integrated sales, marketing and service suite – an All-in-One CRM for small businesses with full sales, marketing and service automation functionality. Agile CRM is the comprehensive, end-to-end CRM that delivers sales, marketing and support automation to help small and medium businesses manage all parts of a customer journey, from a single platform, in order to drive sustainable, scalable growth.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
1
Since last award
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Agile CRM?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Service Management
Analytics and Reporting
Lead Management
Collaboration
Mobile
Telephony and Call Center Management
Sales Management
Quote Contract and Proposal
Marketing Management
Activity and Workflow Management
Account and Contact Management
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Quality of Features
Ease of IT Administration
Ease of Implementation
Vendor Support
Ease of Customization
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
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Agile CRM Reviews
Faisal S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
"Agile CRM the financial tool you need
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
It's customizable, cost-effective for entrepreneurs who want their CRM system to have all the bells and whistles that they need.
What is your favorite aspect of this product?
Easy to use and Great support experience!!
What do you dislike most about this product?
I think the interface could be upgraded.
What recommendations would you give to someone considering this product?
Amazingly affordable CRM
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Inspires Innovation
Cons
- Less Performance Enhancing
- Less Caring
- Security Frustrates
- Role: Information Technology
- Industry: Chemicals
- Involvement: IT Leader or Manager
Submitted Jun 2021
Agile CRM is perfect as a CRM tool.
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
pedro s.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2021
very good power tool.
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
Agile CRM has the automation of sales, marketing and services in a single platform. It has sales tracking, contact management, marketing automation, web analytics, two-way emails, telephony, and helpdesk with a solid, clean, and modern interface.
What is your favorite aspect of this product?
Agile seamlessly integrates with emails via Google Apps and Microsoft Exchange. It allows you to keep track of all new customers and you can do regular follow-ups through automation. Fluid experience with its interface that provides versatility to work. Study of the evolution of sales and the participation of creditors. Analysis of web portals allows the implementation of possible improvements. Email reports are easy to track CTR open rate, growth reports and custom reports, etc.
What do you dislike most about this product?
The interface can be somewhat confusing due to the layout of its elements. The web portal that provides the information about Agile turns out not to be manipulative enough. It does not have such tools as the design of diagrams of web traffic reports in time.
What recommendations would you give to someone considering this product?
Agile, it is presented with a logo in the shape of a white cloud with saturated blue borders that represent the dreams to be achieved of its clients. With the tools that this platform offers it is possible to increase the size of any company as I did by improving my productivity by up to 23% at a lower cost of operating time
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Effective Service
