What is Agile CRM?
Agile CRM is a fully integrated sales, marketing and service suite – an All-in-One CRM for small businesses with full sales, marketing and service automation functionality. Agile CRM is the comprehensive, end-to-end CRM that delivers sales, marketing and support automation to help small and medium businesses manage all parts of a customer journey, from a single platform, in order to drive sustainable, scalable growth.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
92 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Agile CRM?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Marketing Project Management
Marketing Analytics
Email Marketing Automation
Opportunity Pipeline Tracking
Recommended Best Action
Marketing Asset Management
Customer Journey Modelling
Mobile Marketing Management
Social Media Marketing Management
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Quality of Features
Breadth of Features
Vendor Support
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Agile CRM Reviews
Naman S.
- Role: Operations
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2024
Sales and Marketing automation in affordable way !
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
One of the leading and most talked about Cloud based CRM for organizations to automate and streamlined their business leads and brings structuring in data management start to end. Managing multiple clients and customers through a single window is easily possible and workable with Agile. It is easily deployed in any business environment and accustom its working flow as per client requirement immediately without much hustle. It is affordable and comes in various pricing modules for better fitment. Its deployment in google and Amazon cloud is amazing
What is your favorite aspect of this product?
The operational efficiency is measurable and comes around 95% with high accuracy. Now, we have more generation of sales and marketing leads with better conversion till end unlike earlier times. Our revenue is enhanced by almost 23% with increased visibility and better control on data. Managing different and complex projects and portfolios is seamless with Agile owing to customizable features and functionalities in built into the CRM. It is easily integrated with any other device and server without any trouble.
What do you dislike most about this product?
Its been almost 3 years now and we have not faced any major bug in the functioning of Agile CRM. Sometimes, the server undergoes repair and maintenance on weekends and work flow gets affected a bit but otherwise the performance efficacy of the software is excellent and worth using. We are actively collaborating with their leadership team to improve upon the exiting builds and make it more customizable
What recommendations would you give to someone considering this product?
I would highly recommend all CRM users to go and test the automation and project management features and compare the software with other market alternatives on all points. Go for its trial version and go for final buy basis the fitment of the same in your business
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mauricio L.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
Agile CRM has become my favorite program
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
Never before have we had such a complete tool to take each of our contacts by the hand in each of our projects, the growth in sales has been remarkable thanks to the very good management that we created with this magnificent program, Agile CRM is a platform that stands out for the good marketing management proposal in any type of company, it is by this means where a detailed follow-up of each of my contacts is given on a single page where we build the experience to guide each of them to make sales and negotiations on the web, as well as this program organizes all the processes that we must comply with.
What is your favorite aspect of this product?
Agile CRM has become my favorite program, thanks to the order and management that I have built to carry out each of the appropriate procedures step by step, assigning the correct tasks in my workplace, this program will help me to follow up and see the progress of each of these projects, as well as the program has the ability to transform our emails into functional tools to dictate the best and most effective marketing campaigns and send them to each of our contacts, which I love about this option is the versatility that I have when customizing each one of them.
What do you dislike most about this product?
The versatility of this program is one of the best aspects of this program, but it is also true how complicated each of the configurations and steps can be to be able to customize each of the campaigns that are issued by email, I could say that the program has a somewhat high level of complexity.
What recommendations would you give to someone considering this product?
There are many programs that we can get on the market with similar options, but Agile CRM is a great option to buy for your work, since this program takes the marketing of your work to the next level, this program will be in charge of taking control of the projects and the stay of all your contacts with the sole mission of strengthening business relationships to increase the sales of my company, I recommend it without hesitation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Edgar O.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
Agile CRM offers exceptional
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
Agile CRM stands apart from other similar products through its ease of use, affordability, and customization. With Agile CRM, you can manage the entire life cycle of your customers from one place, optimize your marketing campaigns, offer quality customer service and increase your sales. Agile CRM's user interface is easy to use and navigate, making it easier for users to learn and use the platform. This means users can get up and running with Agile CRM quickly, without the need for a lengthy learning curve.
What is your favorite aspect of this product?
Agile CRM offers exceptional customer support across multiple channels including live chat, email, and phone. In addition, the company has a large online knowledge base and an active community of users who can help other users solve problems and answer questions. Agile CRM easily integrates with many other popular business tools, including Gmail, Google Apps, Microsoft Office, Shopify, and more. This means that users can take advantage of the tools they already use to improve their productivity and efficiency.
What do you dislike most about this product?
Some users have found the platform challenging to navigate and learn, especially those who are not experienced with CRM software. However, Agile CRM has a robust knowledge base and customer support resources to help users overcome this challenge.
What recommendations would you give to someone considering this product?
If you're already using other tools and platforms in your business, consider whether Agile CRM integrates with them. This will ensure that your data is synced across all your tools and that you're able to work efficiently without disrupting your existing workflows. Make sure that you and your team have adequate training and support to use Agile CRM effectively. Agile CRM offers a range of resources, including a knowledge base, video tutorials, and customer support, to help you get up and running quickly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing