What is Agile CRM?
Agile CRM is a fully integrated sales, marketing and service suite – an All-in-One CRM for small businesses with full sales, marketing and service automation functionality. Agile CRM is the comprehensive, end-to-end CRM that delivers sales, marketing and support automation to help small and medium businesses manage all parts of a customer journey, from a single platform, in order to drive sustainable, scalable growth.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
1
Since last award
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Agile CRM?
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Service Management
Analytics and Reporting
Lead Management
Marketing Management
Telephony and Call Center Management
Mobile
Collaboration
Sales Management
Quote Contract and Proposal
Activity and Workflow Management
Account and Contact Management
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Breadth of Features
Availability and Quality of Training
Vendor Support
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Agile CRM Reviews
Mandy C.
- Role: Finance
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted May 2022
Outstanding platform for engaging customers
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
Agile CRM offers cloud based services that accelerates performance in customer engagement journey which is not common in most CRM products.
What is your favorite aspect of this product?
Our sales and marketing infrastructure has grown very fast since we deployed Agile CRM. It was easy to integrate it with our applications and streamline workflows. It automates sales and effectively collects insights from customers so that we can study their behavior and act on decision making.
What do you dislike most about this product?
It has done a good job since I started interacting with it. Our insurance company has attracted many customers due to productive interactions.
What recommendations would you give to someone considering this product?
Agile CRM has contributed highly in enhancing our company meets international standards and has improved service delivery. We have won many potential customers through thorough engagement and automated marketing.
Pros
- Performance Enhancing
- Inspires Innovation
- Caring
- Saves Time
Austin Emma G.
- Role: Consultant
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2022
Automates the process of lead management.
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
Agile CRM is the finest application in controlling and automating the project from its beginning to end. This tool helps to empower the business relations within its strong and solid strategies. Hence, people rely on this application for its excellent business promotion ideas. This software helps to accomplish the pipeline projects with an awesome approach. The software is amazing in promoting the business contacts by providing the client’s dashboard for proper comprehension. There is nothing that is impossible for this application.
What is your favorite aspect of this product?
It is one of the best applications for customer management and it provides all the unique features for customer relation management. It gives all things according to our needs. It has one main advantage that it is available for contact management. It gives all the details of the clients which is very effective for business automation.
What do you dislike most about this product?
I can't find any major issue while working with Agile CRM.
What recommendations would you give to someone considering this product?
Agile CRM application utilized for the best CRM features and it helps me to manage and do all the things that are applicable and useful for customer relationship management. Contact management is commonly amazing it is not hard to work with contacts and to sort and channel out them from various perspectives. The natural component is an important part which is a ton of need in such utilization. It is amazingly easy to manage and customers or clients' nuances, permitting all the opportunity to work with basic and with comfort also.
Pros
- Acts with Integrity
- Helps Innovate
- Efficient Service
- Inspires Innovation
Cons
- Less Productive
- Charges for Enhancements
- Leverages Incumbent Status
Jonathan P.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2021
Agile CRM is a Great First Step into the CRM World
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
I think that Hubspot it´s one of the best for CRM and it´s used by large companies, but the "free version" had few tools compared to Agile CRM. Right now we need more free tools and grow with companies that are also growing.
What is your favorite aspect of this product?
Easily set up automated campaigns and tag in new subscribers any time. Track and identify your prospects with ease.
What do you dislike most about this product?
Customer support isn’t great. Getting ahold of a live person is near impossible. The good news is that the platform is straight forward to work with.
What recommendations would you give to someone considering this product?
better pricing options.
Pros
- Client's Interest First
- Helps Innovate
- Continually Improving Product
- Reliable