What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceADP Workforce Now Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ADP Workforce Now.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
92 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Reliable
- Security Protects
- Transparent
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Interactive Organizational Chart
Payroll Administration
Position Management
Workforce Planning
Leave Management
Benefits Administration
Scheduling
Time and Attendance
Talent Management
Performance Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Payroll
Translation missing: en.product_page.ratings.score 8.1
View ADP Workforce Now in this category (opens in a new tab)
Talent Management
Translation missing: en.product_page.ratings.score 8.0
View ADP Workforce Now in this category (opens in a new tab)
Talent Acquisition Suites
Translation missing: en.product_page.ratings.score 7.9
View ADP Workforce Now in this category (opens in a new tab)
Benefits Administration
Translation missing: en.product_page.ratings.score 7.9
View ADP Workforce Now in this category (opens in a new tab)
Workforce Management - Midmarket
Translation missing: en.product_page.ratings.score 7.6
View ADP Workforce Now in this category (opens in a new tab)
ADP Workforce Now Reviews
Taher P.
- Role: Operations
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Jun 2023
Good and cheap product but lot of downtime
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
It is cheap and has a great payment plan
What is your favorite aspect of this product?
Time sheet is easy to fill
What do you dislike most about this product?
downtime and failing of the platform
What recommendations would you give to someone considering this product?
All the best getting a hold of the support team.
Pros
- Inspires Innovation
- Security Protects
- Performance Enhancing
- Enables Productivity
Cons
- Wastes Time
- Less Fair
- Slower Product Innovation
Kerron R.
- Role: Human Resources
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
A Capable Human Resource Information System
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP provides a wide range of components and is linked to a large library of third party applications that extend its functionality.
What is your favorite aspect of this product?
The interface is very user-friendly, and the ability to customize makes for a positive experience. The navigational components are logical and easy to follow for any type of user.
What do you dislike most about this product?
The reporting functionality, while very flexible, is not as intuitive as it should be when building custom reports within the system. The filter prompts are limited and the ability to preview lacks some interaction ability.
What recommendations would you give to someone considering this product?
The application is very good, but it will require some customization and hand holding when first implementing, I would recommend that you determine your Strategic HR Technology Roadmap and explore the third party application extensions for ADP before you decide that this may be the most appropriate solution for your needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Efficient Service
Lindsey J.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2023
A great payroll software and easy to use
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
With the help of ADP, the lms can mechanically enable new hiring and deactivate departing personnel. Because of this, enrollment can occur automatically and rapidly, without the need for any human intervention.
What is your favorite aspect of this product?
Every time there is an update, I find myself trying to figure out how to get up to speed on all the new features. Many of the improvements make it simpler to carry out the process, which is a major upside. Everything syncs up and runs smoothly.
What do you dislike most about this product?
Appliication for the Apple iPhone by ADP Before you can access the LMS's secure browser, you'll need to log in twice: first on the ADP mobile app and again on the ADP browser. There appears to be several problems with ADP, such as downtimes and the homepage appearing for only some users.
What recommendations would you give to someone considering this product?
We fixed an issue where certain workers' home screens weren't displaying the page's content (including its links) as expected. There has been no improvement in the company's performance.
Pros
- Enables Productivity
- Efficient Service
- Performance Enhancing
- Trustworthy
