What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
87 Plan to Renew
2
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+69 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Reliable
- Security Protects
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Employee Record
Workforce Planning
Time and Attendance
Benefits Administration
Position Management
Performance Management
Talent Management
Learning and Development
Talent Acquisition
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Ease of IT Administration
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Benefits Administration
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Payroll
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Workforce Management - Midmarket
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ADP Workforce Now Reviews
Patrick C.
- Role: C-Level
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Dec 2021
A fantastic HR solution for any organization.
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP provides an established and reliable level of service for human resource and payroll management. The software solution offered by ADP is easy to use and requires very little onboarding time allowing managers to focus on the more human aspect of their jobs.
What is your favorite aspect of this product?
The ease of use and ample reporting mechanisms within the online software solution.
What do you dislike most about this product?
The customer service leaves something to be desired.
What recommendations would you give to someone considering this product?
If you are new to the human resources/payroll facet of your job I would advise that you use ADP. It is simple and provides the highest and most reliable level of service available.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Reliable
Cons
- Less Caring
- Less Friendly Negotiation
- Less Respectful
Natalie P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
ADP is a great software for our HR needs!
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
For me, what makes ADP so great is the ability to manage all of my HR tasks and needs in one place. In ADP I request time off, manage my paystub, and can find employee updates such as holidays, birthdays and anniversaries. It is a great combination of necessary and informative - All the information I need lives in one place, which is ADP.
What is your favorite aspect of this product?
My favorite aspect of the product is the company updates and announcements. I regularly check the ADP portal to see what is coming up at the company that I may be unaware of. I also really like the "helpful links" which are quick links to things that are relevant and helpful for me in my role! It makes it seamless to find anything I might need!
What do you dislike most about this product?
The only thing I dislike about the product is I have 2 separate logins for different segments of the product. I sometimes find it difficult to remember where to find PTO requests vs Paystubs and other things like that. I wish everything lived under one single platform rather than 2 logins.
What recommendations would you give to someone considering this product?
I would recommend exploring the platform right when you get access! There are so many great features that I continue to find within ADP that I wouldn't find unless I poked around. Definitely explore what you have access to! There's lots to utilize in product!
Pros
- Performance Enhancing
- Enables Productivity
- Reliable
- Unique Features
Chris C.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Dec 2021
Good feature set, you need to stay within WFN
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP Workforce Now's integration of ATS, Onboarding, and Payroll is seamless and is its main strength. ADP Workforce Now is not as well suited for custom integrations with other systems, we had some difficulties integrating our LMS and outside expense systems. It is well suited for companies that want an easy to use off the shelf experience. Our workforce size varied seasonally due to our customers demands, with our high rate of turn over we were constantly adding and removing employees. In regards to the functionality of adding and removing employees it functioned well.
What is your favorite aspect of this product?
We used ADP Workforce Now for our Employee onboarding, as well as our payroll processing, tax processing and garnishment. It is well suited for companies that want an easy to use off the shelf experience. Since our workforce size varied seasonally due to our customers demands, we were constantly adding and removing employees. ADP Workforce Now's integration of ATS , onboarding and Payroll is seamless and is it's main strength. ADP Workforce Now is not as well suited for custom integrations with other systems, we had some difficulties integrating our LMS and outside expense systems.
What do you dislike most about this product?
ADP Workforce Now is not as well suited for custom integrations with other systems, we had some difficulties integrating our LMS and outside expense systems.
What recommendations would you give to someone considering this product?
It is well suited for companies that want an easy to use off the shelf experience.
Pros
- Helps Innovate
- Reliable
- Respectful
- Transparent
Cons
- Leverages Incumbent Status
- Slower Product Innovation
- Less Performance Enhancing