What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
92 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Reliable
- Security Protects
- Transparent
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Interactive Organizational Chart
Payroll Administration
Position Management
Workforce Planning
Leave Management
Benefits Administration
Scheduling
Time and Attendance
Talent Management
Performance Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Payroll
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Talent Management
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Talent Acquisition Suites
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Benefits Administration
Translation missing: en.product_page.ratings.score 7.9
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Workforce Management - Midmarket
Translation missing: en.product_page.ratings.score 7.6
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ADP Workforce Now Reviews
Andru B.
- Role: Operations
- Industry: Entertainment
- Involvement: End User of Application
Submitted Feb 2022
Disappointing software. Created more problems :(
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Not much. I wouldn't recommend this software unless you're looking for the bare minimum of basic HCM software. Note: it does have issues with updates and file compatibility.
What is your favorite aspect of this product?
The only good thing about this product was the cost was less than most. But given the number of issues it had, you see why it is so cheap right away.
What do you dislike most about this product?
There were alot of issues but the most annoying was the lack of support from the software maker when technical issues arose.
What recommendations would you give to someone considering this product?
I would recommend they pay a little more and get a better product with a lot more features to offer.
Cons
- Wastes Time
- Vendor Friendly Policies
- Inhibits Innovation
Edward S.
- Role: Finance
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Jan 2022
Easy to use and self manage
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP has a long track record of delivering efficient and easy to use HCM products. It was a no brainer to go with them over the competition in our scenario
What is your favorite aspect of this product?
I like that it allows me to self manage the process internally. I can make changes, run reports, and do things on the fly without having to wait for IT or support to get back to me.
What do you dislike most about this product?
It is a newer product from ADP, so there are some bugs, but support has been fantastic stepping in to help get any issues resolved.
What recommendations would you give to someone considering this product?
Definitely request a demo and talk to others who use it.
Pros
- Performance Enhancing
- Enables Productivity
- Respectful
- Fair
Jason S.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Dec 2021
Strong Product!
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
We had a lengthy experience with another pay/HRIS platform, and the only thing we regret is the time it took to switch from the previous provider to ADP. From our initial inquiry, to a demo of the product and eventually the implementation process, we have been pleasantly surprised with the features available or as an add on and the ease of use. The customer service team is dedicated to troubleshooting any issues or develop clear steps to take to fix anything. ADP appears committed to improving the efficiency and effectiveness of Workforce Now. The support we receive, along with the quality of the product make for a easy decision to remain
What is your favorite aspect of this product?
Talent management has provided an opportunity for us to move from a paper tracking system to an electronic traking system and provides all in the onboarding process with clear information.
What do you dislike most about this product?
The PTO approval process...it would be much more helpful, if an employee is requesting PTO, the supervisor could approve the request from the time record approval screen as opposed to having to approve the request and then have to approve the time record.
What recommendations would you give to someone considering this product?
Take the time to view other products as well as ADP. That way, when they select ADP, they are confident that this is the best product out there.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
